DJI Tony
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wlAristo Posted at 11-2 11:18
Today is even worse. When i push left stick down, it copy pressure to the right which means the drone will rotate by yaw to the right. Same for upward movement, it's copied to the left (rotating to the left). However, now it beeps after every power up which means it needs to be recalibrated - which I do - but when i reboot the controller the issue is the same. Its really unstable and potentially danger to the enviroment which disallow me from using my mavic air next time.
And yes - I did firmware update/refresh, tried different mobile phones, reinstalled DJI GO 4 APP. I've also checked the wire, tried using bottom USB port and STILL the problem exists on the remote controller side. Really bad because it's my third remote controller from august and every single time the problem is the same. I dont know if brand new remote I received after my warranty cases really were new. To be honest it looks like there were used for tons of hours, get's refreshed then packed and sent to me.
Hi, we're sorry for the late response about this problem. If that would be the case, we highly recommend sending the remote controller to our facility for further evaluation. If you wish to contact our support, please refer to the link below. In addition to this, warranty would depend on the outcome of the investigation and the warranty period of your unit. Thank you for continued support.
www.dji.com/support |
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