Phantom 4 Pro Gimbal Malfunction
876 5 2019-11-1
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Alan77505
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Yesterday, I had been flying my Phantom 4 pro drone in multiple locations.  On the last stop, I started it up and the gimble made the sound in the video and behaved the way you see in the video.  This is a refurbed unit that I got from DJI last year when I had my original drone repaired.   This refurbed drone has not been crashed.   There are no error messages.

I refreshed the firmware.   I calibrated the imu and the gimble.   It still does the same thing.  The gimble is unresponsive to the controller.

This is why I hated the idea of getting a refurbished drone back.


2019-11-1
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Alan77505
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Can someone from DJI respond to this post?   I used the chat function and they were supposed to have someone call me back the day before yesterday.
2019-11-2
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SD_Pilot
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Yeah agree, one of the reasons why I prefer not to have an R unit. Somebody's issue that become yours. Sounds like DJI needs to make this right for you. Good luck !
2019-11-5
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Alan77505
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In case anyone experiences the same thing.

Gimbal IMU Module
Quantity: 1
        Net Price : 35.00
        Total Price: 35.00


Yaw-axis Motor Cover
Quantity: 1
        Net Price : 4.00
        Total Price: 4.00


Pitch-axis Motor
Quantity: 1
        Net Price : 14.00
        Total Price: 14.00


Repair Service Fee
Quantity: 2
        Net Price : 65.00
        Total Price: 130.00


2019-11-13
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Bashy
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Flight distance : 2354357 ft
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Did you have to pay?

2 hrs to replace those motors and IMU is quite a while, im assuming that the imu is in the behind that gimbal cover? I switched over my  yaw motor and it didnt take half that time and i didnt know what i was doing, perhaps they had to do some calibrating that took it over the 1hr
2019-11-13
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Alan77505
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Yeah, I  had to pay.   They replaced the landing gear too.   The covers on landing legs the refurbed unit I got kept getting loose soon after I got it.
2019-11-14
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