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Does anyone has a sticky grip on Ronin-S?
1527 3 2019-11-3
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DmytroK
lvl.4
United States
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Hi,
My Ronin-S' battery grip (front part of rubber) became sticky.
I'm not a professional and use it very rare, maybe a few times. It's almoust unused and like new. Never been on a direct sun or smth like this.
Is it normal?
Is it a warranty case?


large_1bc67f75-5a30-4739-8520-30447e54d7d0.jpg
2019-11-3
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DJI Tony
Administrator

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Hi, we're sorry for the inconvenience. We will confirm this to our designated department for further clarification. Thank you for your support.
2019-11-3
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RJohn
lvl.4
United States
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Same thing here. DJI Mindy told me to use alcohol to clean it. It works but then becomes sticky again so not a cure for the problem.
2019-11-6
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DmytroK
lvl.4
United States
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RJohn Posted at 11-6 23:08
Same thing here. DJI Mindy told me to use alcohol to clean it. It works but then becomes sticky again so not a cure for the problem.

I didn't get any suggestions from DJI about this. But I'm more interested is it a warranty case? As it seems to be. I don't think that a rubber should die so fast. Mine is still on a warranty.
2019-11-7
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