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1045 12 2019-11-7
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Chevyfreke
lvl.2

United States
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Hi everyone Im new to the phantom series im having a phantom3 pro. i can't get it to do anything except turn on. it has the 4k camera  the gimbal beeps 2 time  DD  DD  DD  DD
i tried doing the firmware update but ti won't start updating it just set there and beeps any suggestions
2019-11-7
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi, I am sorry for the trouble your Phantom 3 Professional has caused. For the beeping sound of your drone, when you open the DJI GO app are you seeing any error message? Please try to update the firmware by using the SD card. I will be posting a link for the DJI Phantom 3 Professional firmware. ( https://www.dji.com/phantom-3-pro/info#downloads ) and please follow the step on this video link on how to update the firmware ( ). Please keep us posted for further assistance. Thank you.

2019-11-7
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Curt1591
Second Officer
Thailand
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OK; You found it!
2019-11-7
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Chevyfreke
lvl.2

United States
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DJI Paladin Posted at 11-7 16:33
Hi, I am sorry for the trouble your Phantom 3 Professional has caused. For the beeping sound of your drone, when you open the DJI GO app are you seeing any error message? Please try to update the firmware by using the SD card. I will be posting a link for the DJI Phantom 3 Professional firmware. ( https://www.dji.com/phantom-3-pro/info#downloads ) and please follow the step on this video link on how to update the firmware ( https://www.youtube.com/watch?v=EPuhdZ4l18Q ). Please keep us posted for further assistance. Thank you.

I have tried everything i can't get it to connect to DJI go
I can't get it to bind to the ground control i tried the firmware update but it won't respond to anything  it just sets there beeping  DD DD DD DD that probably the reason I go it for $100
2019-11-7
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Chevyfreke
lvl.2

United States
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Curt1591 Posted at 11-7 16:37
OK; You found it!

Yeah  thanks for sending me to the right place
2019-11-7
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DAFlys
Captain
Flight distance : 95125112 ft
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Chevyfreke Posted at 11-7 17:08
I have tried everything i can't get it to connect to DJI go
I can't get it to bind to the ground control i tried the firmware update but it won't respond to anything  it just sets there beeping  DD DD DD DD that probably the reason I go it for $100

Do you get any errors in the app?
2019-11-7
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Chevyfreke
lvl.2

United States
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DAFlys Posted at 11-7 23:58
Do you get any errors in the app?
I can't get it to connect to the app
2019-11-8
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DJI Paladin
Administrator
Flight distance : 318 ft

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Chevyfreke Posted at 11-7 17:08
I have tried everything i can't get it to connect to DJI go
I can't get it to bind to the ground control i tried the firmware update but it won't respond to anything  it just sets there beeping  DD DD DD DD that probably the reason I go it for $100

Hi, thank you for the additional information, since you have tried all the steps that we have provided for the DJI Phantom 3 Professional. I would recommend that we send in the said unit for further diagnosis, I will post a link ( https://repair.dji.com/repair/index ) to our DJI designated support team for you to be able to reach them and for us to help you further. Thank you.
2019-11-8
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PowerBand1
lvl.3

Australia
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If you are trying to update the firmware make sure you format the sd card and restart the phantom.
2019-11-8
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PowerBand1
lvl.3

Australia
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This is a better video...the previous video is for an early P3P model.
2019-11-8
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RedHotPoker
Captain
Flight distance : 165105 ft
Canada
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Chevyfreke Posted at 11-8 03:38
I can't get it to connect to the app

You might have to connect to the drone through your computer.

Are you able to post a short video, of the procedures you are trying, so we can help figure out what’s going on?


RedHotPoker
2019-11-8
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Chevyfreke
lvl.2

United States
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RedHotPoker Posted at 11-8 23:45
You might have to connect to the drone through your computer.

Are you able to post a short video, of the procedures you are trying, so we can help figure out what’s going on?

I bought this p3p used and i noticed the  wires connecting the  vision positioning module and gimble was missing. So i looked into it more and found out the correct of the module is broken. so i ordered a new one i will keep you posted hopefully that's the issue
2019-11-11
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RedHotPoker
Captain
Flight distance : 165105 ft
Canada
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Ok, please post back, when it arrives, thanks.


RedHotPoker
2019-11-12
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