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Video image on my phone is very washed out.
1338 3 2019-11-8
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Tezzo
lvl.4
Flight distance : 2254 ft
South Africa
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Hi,
I'm having problems with the video on my phone screen being very washed out like as if there is a lot of contrast.
I'm using a Samsung Galaxy Note 9 and my DJI Mavic 2 Zoom camera setting is set to auto and the white balance is set to sunny when it's sunny and cloudy when it's cloudy.
The video looks very gray.

Am I doing something wrong?

Please help,
Thanks.
2019-11-8
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DJI Gamora
Administrator

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Hi, thank you for bringing this query to us. We do apologize for the inconvenience that this has caused. Can you please try to sync all your flight records then try to uninstall and reinstall the DJI Go 4 application to see if the problem persists? Also, we really appreciate if you could provide us a sample video showing the problem for us to further isolate the issue. Please keep us posted. Thank you!
2019-11-9
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rwynant V1
Captain
Flight distance : 4842277 ft
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United States
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Check your EV setting..... you may have accidentally moved the roller blowing out the EV setting.

Randy
2019-11-10
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Matthew Dobrski
Captain
Flight distance : 1831050 ft
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Canada
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You may check color settings on your device. It may offer options for Normal or Vivid display.
2019-11-10
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