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Ronin SC Broke...but DJI Support is AWESOME
164 1 11-10 18:27
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azvisuals
lvl.4
United States
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I bought my Ronin SC at release and love it so far. However, it broke after a few months of use. This was super disapointing and outright scary because my phone was in the mount when it failed. I made a video documenting my experience with this issue, and contacting the DJI support team so check it out below for the details. But long story short, they were awesome and I now have the new part in hand. Hopefully this one doesn't break!

Like I mentioned in the video, I decided to go with DJI over one of their competeors because of the brand support and the fact that they stand behind their products. So thanks again DJI!
I am a very small content creator who just started YouTube. So if my video was helpful, please leave a thumbs up and even subscribe because it will support my channel a lot. Thanks!




11-10 18:27
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DJI Mindy
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Flight distance : 7 ft
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Hi azvisuals, sorry for the troubles with the device and glad to know our support team and repair center were able to have it solved, hope you have a great time with it and if there is any other problem, please don't hesitate to let us know.
11-10 22:29
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