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Stricken Phoebe
223 6 11-11 06:37
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Tentoes
Captain
Flight distance : 214209 ft
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On a beautiful November day, sunny and warm, Phoebe would not start one motor:



The next day, with high wind, cold and rain, she's quite happy to fly indoors.

11-11 06:37
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DAFlys
Captain
Flight distance : 582917 ft
United Kingdom
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Have you checked theres nothing in the motor like grit?
11-11 06:42
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Tentoes
Captain
Flight distance : 214209 ft
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DAFlys Posted at 11-11 06:42
Have you checked theres nothing in the motor like grit?

That's the first thing I thought of. "Is there something wound up in the prop? Does it turn smoothly?" All seemed normal.

So, this morning I thought to shoot a better "won't work" video, and it worked fine.

Perhaps that's what I get for naming it after a girl
11-11 08:30
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Hi, I am sorry to know that your DJI Spark is having issue with one of the motors.  With regards to the motor of the drone, when do you usually experience this issue? Was there a hard landing or crash prior to this issue? Are you getting an error message on the DJI GO 4 application when the propeller is not working? I would recommend doing a firmware to isolate the issue I have posted the link where in you can find the DJI Assistant 2 for the DJI Spark ( https://www.dji.com/spark/info#downloads ) and a DJI Video Tutorial for the said process as well. Please keep us posted for us to be able to assist you further. Thank you.

11-11 08:50
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Tentoes
Captain
Flight distance : 214209 ft
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Only had it happen once. Flew on Saturday, and landed her in my hand like I always do. Sunday, only 3 motors worked. Monday, thinking to figure out what's wrong so I could open a ticket, all 4 motors ran fine and she hovered inside the house quite happily.

Monday is NOT a good day to fly here.
11-11 11:32
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Woe
Captain
Flight distance : 3538780 ft
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United States
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Hope Phoebe is back flying soon.
11-12 23:13
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Tentoes
Captain
Flight distance : 214209 ft
United States
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I think there's something inside the motor. Fiddling with it, it turned forward smoothly, but not back.

I think I saw how to disassemble one of these motors somewhere.
11-13 08:57
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