Gimbal angle changes mid-air
1056 5 2019-11-14
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djiuser_Yz5gwJM8PwR6
Flight distance : 141913 ft
Netherlands
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Ik calibrated my gimbal serveral times but it keeps on doing weird stuff.
Flight starts with horizontal horizon but when turning the angle changes. When i fly the drone sideways the horizon levels but m'n next turn it's off again.
Any Ideas?

Video:
https://share.icloud.com/photos/0J6KUTMprmMxjeUsda8qgsV8Q
https://share.icloud.com/photos/0J6KUTMprmMxjeUsda8qgsV8Q
2019-11-14
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DJI Paladin
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Flight distance : 318 ft

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Hi, I am sorry fo the trouble that your DJI Mavic 2 Pro has caused, When you are encountering this issue, did you noticed any error message on the DJI Go 4 application. For us to isolate the issue, please try to adjust the Gimbal Manually. by going to Settings > Gimbal > Roll Axis Adjustment. In addition, for adjusting the gimbal, please follow these information for proper adjustment. Positive values rotate the gimbal clockwise. Negative values rotate the gimbal counterclockwise. Please keep us posted for further assistance. Thank you.
2019-11-14
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Laurens Green Guys
Flight distance : 141913 ft
Netherlands
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DJI Paladin Posted at 11-14 11:00
Hi, I am sorry fo the trouble that your DJI Mavic 2 Pro has caused, When you are encountering this issue, did you noticed any error message on the DJI Go 4 application. For us to isolate the issue, please try to adjust the Gimbal Manually. by going to Settings > Gimbal > Roll Axis Adjustment. In addition, for adjusting the gimbal, please follow these information for proper adjustment. Positive values rotate the gimbal clockwise. Negative values rotate the gimbal counterclockwise. Please keep us posted for further assistance. Thank you.

I can adjust but I don't think that's the right way.
I start with a level horizon but in flight the gimbal gets offset.
I made another video capturing on the controller so you can see what's going on. Will post it asap
2019-11-23
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Laurens Green Guys
Flight distance : 141913 ft
Netherlands
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Laurens Green Guys Posted at 11-23 07:11
I can adjust but I don't think that's the right way.
I start with a level horizon but in flight the gimbal gets offset.
I made another video capturing on the controller so you can see what's going on. Will post it asap

https://www.skypixel.com/pilot/videos/share/look-at-this-amazing-shot-i-took-with-my-dji-go-66ffc0d3-74ca-4105-a328-25f235622f3b?account_id=djiuser-yz5gwjm8pwr6
I hope this works....
https://www.skypixel.com/pilot/videos/share/look-at-this-amazing-shot-i-took-with-my-dji-go-66ffc0d3-74ca-4105-a328-25f235622f3b?account_id=djiuser-yz5gwjm8pwr6
2019-11-23
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DJI Paladin
Administrator
Flight distance : 318 ft

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Laurens Green Guys Posted at 11-23 07:11
I can adjust but I don't think that's the right way.
I start with a level horizon but in flight the gimbal gets offset.
I made another video capturing on the controller so you can see what's going on. Will post it asap

Thank you for providing these additional information. After doing the troubleshooting step to fix the issue. Unfortunately the issue is still persisting. I would recommend that the best thing we need to do for the said drone is to send it in for further diagnostic, analyze and repair. For reference I have posted a link ( https://repair.dji.com/repair/index ) where in you can find our online support service. Our professional support team will do their best to fix  the said issue. Thank you for understanding.
2019-11-25
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Laurens Green Guys
Flight distance : 141913 ft
Netherlands
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I send in the drone to DJI and received a new one in less than a week. Well done DJI!!!!
2019-12-4
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