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Mavic Mini Shipping delay anyone?
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4233 182 11-14 09:03
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fanscf8a147b
lvl.2

United Kingdom
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When I go to Fedex this is the status:
"Wednesday , 11/13/201912:18 am MEMPHIS, TN Clearance delay - Import"

This really sucks. anybody know how long will take until they released?







11-14 09:03
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BobB
Captain
Flight distance : 138310 ft
United States
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Not me. I received mine today in SW Missouri. Ordered on 10/30 DJI online store.
11-14 09:05
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Joemar7
Second Officer
United States
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Mine is stuck in Alaska.  DJI said they are working on it but couldn't tell me how long it will take.  I'm hoping just a day.  
11-14 09:17
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djicheaha
Second Officer
Flight distance : 1007395 ft
United States
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BobB Posted at 11-14 09:05
Not me. I received mine today in SW Missouri. Ordered on 10/30 DJI online store.

Alright, BobB. Good to hear. There is hope for us.
My Combo is FedEx status: CLEARANCE DELAY ANCHORAGE, AK heading to Georgia (eventually). Enjoy your flying. Did your delivery come thru Alaska?
11-14 09:22
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djiuser_xaA5bg7ulk13
lvl.2
United States
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my mini fly more is stuck in alaska also. fedex says its DJI problem with info not being there or incorrect info
11-14 09:47
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BobB
Captain
Flight distance : 138310 ft
United States
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djicheaha Posted at 11-14 09:22
Alright, BobB. Good to hear. There is hope for us.
My Combo is FedEx status: CLEARANCE DELAY ANCHORAGE, AK heading to Georgia (eventually). Enjoy your flying. Did your delivery come thru Alaska?

Mine came from Hong Kong straight to Memphis,TN then to SW Missouri FedEX.
11-14 10:11
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DJI Gamora
Super Moderator

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Hi, thank you for reaching out. I will be sending you a PM, kindly please check your inbox. Thank you!
11-14 10:35
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djicheaha
Second Officer
Flight distance : 1007395 ft
United States
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That is great to hear. A direct route. Hope to see mine soon. Enjoy your flying.
11-14 10:41
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djiuser_PzfIJaanE0Pv
lvl.1

United States
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Mine is stuck in Memphis, TN waiting for custom clearance... smh...
11-14 10:44
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archmac
lvl.1
Flight distance : 24183 ft
United States
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Mine is "stuck" in Alaska too! The Mini was supposed to be here today. What's up DJI?  Disappointed ...
11-14 10:46
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JimboSlice
New
United States
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I have received the same notification of "Clearance delay - Import".  FedEx's auto-generated description reads as follows:

FedEx: Clearance Delay means the shipment is held up in Customs.
Customs and clearance delays occur for a variety of reasons; the following are some examples:
Missing documentation
Incomplete, missing, or inaccurate information on documentation
Additional documentation needed by regulatory agencies
Processing required by additional regulatory agencies
Missing piece(s) of multiple-piece shipment


The delay started Wednesday morning at 12:00a midnight, so 36 hours so far.  Not bad, hope it doesn't drag on too long.
11-14 11:05
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Juliflash
Second Officer
Flight distance : 2923 ft

Spain
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Delays also happening in Europe, a lot of "secretism" regarding DJI retailers, they can't give more info, DJI says they have a bit of delay...
Just wish I knew exactly what sort of delay we are talking about here.
11-14 11:34
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djiuser_quy9b3XgQE9l
New

United States
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I’m glad to see I’m not the only one having this issue, it says mine is also is in clearance delay in Memphis since 12am Wednesday
11-14 12:40
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slammedsonoma420
lvl.2
United States
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fedex to my account
Shipment subject to anti-dumping/ countervailing review. Shipment held for agreement to pay duty.
Recommended action: Fedex will contact Importer.
11-14 13:14
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CoppersmithMedia
New

United States
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Mine is stuck in Anchorage Alaska too!  "Shipment held for agreement to pay duty."

It was supposed to be delivered to me in Ohio today. I'm super bummed about it and the DJI customer service has been unhelpful.
11-14 13:28
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BobB
Captain
Flight distance : 138310 ft
United States
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Boy i dunno mine snuck through all that somehow and delivered today. That's messed up for some of you
11-14 13:30
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The Saint
lvl.4
Flight distance : 1271319 ft
United States
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while these types of things normally happen, i can't help but think there might be other elements at play here.
11-14 13:32
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archmac
lvl.1
Flight distance : 24183 ft
United States
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DJI support said logistics is working on it. Winter is coming too
11-14 14:00
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R&L Aerial photography
Captain
Flight distance : 298100 ft
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United States
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Add me to the list, my maverick mini is held hostage in Memphis Tennessee. Clearance delay, I wish DJI would get there act together....
11-14 14:05
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Juliflash
Second Officer
Flight distance : 2923 ft

Spain
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It doesn't look like everybody is getting them simultaneously, specially around Europe, same kind of issues, some stuck at customs, some pending delivery...
11-14 14:25
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JodyB
Second Officer
Flight distance : 9321 ft
United States
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Wow, it isn’t unusual for an over seas shipment to get stuck in customs.
I’ve had it to happen a couple of times but it was with single shipments. Not such as what Everyone here is experiencing with this many shipments at once, and some of them making it through even. Puzzling indeed!! Mine has yet to ship, but it would not surprise me if mine got delayed too.
11-14 14:32
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Shantok
lvl.4
Flight distance : 278412 ft
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United States
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Mines showing same. Hopefully not long.
Screenshot_20191114-174236_Chrome.jpg
11-14 14:43
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CoppersmithMedia
New

United States
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I think maybe all of ours are on the same pallet or something. Check out the weight info.

11-14 15:04
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fliptwister
lvl.2
Flight distance : 22516 ft
United States
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I  was in the AK group. Status just changed from clearance delay to Scheduled Delivery Pending. Good news. Looking at detail in mobile app it says "1:30 PM Held, cleared regulatory egency(s) after aircraft/truck departed". 1:30 pm in AK is 4:30 pm CST.
11-14 15:16
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djiuser_fdiHjxgh8DYI
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United States
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Add me to the list of delayed in Memphis for 30+ hours already.


Edit: I need to work on my username..
11-14 15:26
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djiuser_fdiHjxgh8DYI
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United States
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CoppersmithMedia Posted at 11-14 15:04
I think maybe all of ours are on the same pallet or something. Check out the weight info.

[view_image]

Weight is OK on mine, but the packaging must be awesome. Do I add water to make it grow?

(sorry for double post, edit time expired on my first)
11-14 15:31
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Joemar7
Second Officer
United States
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Mine has a ping pong history of going back to Hong Kong, Alaska, Taiwan, Alaska, etc. Latest location is Alaska again.  What’s going on?  
11-14 15:31
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fliptwister
lvl.2
Flight distance : 22516 ft
United States
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Screenshot of history of shipment which changed about an hour ago:


11-14 15:37
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djiuser_UTcAkyN22lS3
lvl.1

United States
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djiuser_fdiHjxgh8DYI Posted at 11-14 15:26
Add me to the list of delayed in Memphis for 30+ hours already.

Same here - mine is stuck in Memphis as well since Wednesday morning.....
11-14 15:38
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TheJezric
lvl.1
United States
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I ordered mine on 10/31, hasn't even shipped...   

Also, just started reading the reviews on the Fly app (android), not good... seems there's some major compat issues.
11-14 19:14
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Knapweed
lvl.4
Canada
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fliptwister Posted at 11-14 15:37
Screenshot of history of shipment which changed about an hour ago:

[view_image]

Package Details
Dimensions 3 x 3 x 3 cms.

Wow! I knew the Mini was small but never realised it was just over a cubic inch.
11-14 19:26
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Joemar7
Second Officer
United States
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Customer service said it might still take an additional 3-5 business days after it clears and they don’t deliver on weekends.  I hope to get good news when I wake up tomorrow.  Good night.
11-14 20:01
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fans714733d1
lvl.2
United States
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Add me to the list of people who is waiting for their mini stuck in Alaska and I live in FL.  
FCFF7BD6-8634-47D8-B5D1-6BACF6F81AA6.png
11-14 22:16
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m1n1s
Second Officer
Flight distance : 319915 ft
United Kingdom
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Mine is missing since it left HK on Monday , maybe it flew away already ;)
11-14 22:33
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m1n1s
Second Officer
Flight distance : 319915 ft
United Kingdom
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for UK mavic mini orders, apprently people ordered a lot of these and the shipment has only just cleared customs today 15 november , so expect deliveries next week.
11-14 22:34
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djiuser_os3nU3WQh0Rq
lvl.1

United States
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I have the same exact issue I hoping this gets solved soon
11-14 22:47
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mikelaw
lvl.2

United States
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This is what I got from FedEx shipping status. Not good

11-14 23:54
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Colbymcclain
lvl.1
United States
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So effing frustrating to say the least. Mine is also held up in Anchorage. I was looking forward to flying it this weekend, ugh!
11-15 05:05
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi all, we apologize for the clearance delay, but please don't worry, this is normal and it usually takes 1-2 days for the clearance, it shall be updated soon, appreciate your patience.
11-15 05:25
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djiuser_fdiHjxgh8DYI
New

United States
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Mine changed this morning as now being out for delivery.
11-15 05:28
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