Please select Into the mobile phone version | Continue to access the computer ver.
Mavic mini being held by Customs in Anchorage Alaska
285 8 11-15 00:08
Uploading and Loding Picture ...(0/1)
o(^-^)o
oldtar
lvl.1
United States
Offline

What can be done to release my order# 0018402491395 ? Trying to get info from Fedex is dangerous to my blood pressure.
11-15 00:08
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Online

Hi oldtar, we apologize for the clearance delay, but please don't worry, this is normal and it usually takes 1-2 days for the clearance, it shall be updated soon, appreciate your patience.
11-15 03:46
Use props
Flurginator
lvl.2
Flight distance : 339268 ft
  • >>>
United States
Offline

Do you have the Select program? Was supposed to have expedited shipping. $49 for nothing, this is fraud.
11-15 07:47
Use props
oldtar
lvl.1
United States
Offline

Flurginator Posted at 11-15 07:47
Do you have the Select program? Was supposed to have expedited shipping. $49 for nothing, this is fraud.

nope. didn't anticipate problem with world's largest manufacturer of drones. They knew the demand would be huge and should have been prepared.
11-15 07:51
Use props
SupCarlos
Second Officer
Flight distance : 1100525 ft
United States
Offline

To be clear, its not expedited shipping, its expedited processesing to ship. Meaning, they will prepare your order ahead of those who do not have DJI select, they will NOT upgrade your shipping speed.
11-15 11:58
Use props
oldtar
lvl.1
United States
Offline

Apparently they also will NOT make any effort to solve the problem with Customs in Anchorage. Their website clearly states that the price charged for an item includes customs duties and any taxes. This would imply that we are not getting what we paid for!
11-15 12:33
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Online

Hi oldtar, sorry to keep you waiting, the shipment has been updated, the package has departed FedEx location in Alaska, hope you will receive it soon.
11-15 19:00
Use props
oldtar
lvl.1
United States
Offline

DJI Mindy Posted at 11-15 19:00
Hi oldtar, sorry to keep you waiting, the shipment has been updated, the package has departed FedEx location in Alaska, hope you will receive it soon.

THANKS. Got it Monday the 18th-cold and rainy all day!
11-19 14:12
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Online

oldtar Posted at 11-19 14:12
THANKS. Got it Monday the 18th-cold and rainy all day!

Good to know you have received it, enjoy flying when the weather allows.
11-20 23:46
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules