Shooting for a big US reality show today, and will be again tomorrow for the big finale. I THOUGHT I had 6 batteries to use today but ended up with 4. A relatively new one wouldn't charge past 1 and another kept coming up with "battery not seated" warning just as were trying to finish some critical shots for the day.


This is my third mavic, and I can assure you there was NO seating problem, and no swelling whatsoever. I replaced it over and over and over with the same result, it refused to fly unless I fixed a seating problem that didn't exist! Is there a way to reset this thing before tomorrow? Before somebody says "just buy another couple", I am in a small town in the middle of the Australian outback, there are no M2P batteries for sale in a 1500km radius. Talk about stressful!

Hi there, we are sorry to hear about the difficulties that you encountered. Could you please take a short video to show us the problem? We'd like to help you check it. At the same time, may we know the serial number of your batteries? Thanks.

DJI Natalia Posted at 11-16 23:46
Hi there, we are sorry to hear about the difficulties that you encountered. Could you please take a short video to show us the problem? We'd like to help you check it. At the same time, may we know the serial number of your batteries? Thanks.

I now have problem with THIRD battery! This time all I am getting is an orange flashing light on the battery charger when I plug it in, instead of a green one.

Ok, just managed to read the serial number (I think) of the "not seated" battery, it is 0P2AFAQ5340B4B, I'll see if I can find time to make a video

christangey Posted at 11-17 22:42
Ok, just managed to read the serial number (I think) of the "not seated" battery, it is 0P2AFAQ5340B4B, I'll see if I can find time to make a video

Hi christangey, please refer to the release notes of the Mavic 2: https://dl.djicdn.com/downloads/Mavic_2/20190916/Mavic_2_Pro_Zoom_Release_Notes_en.pdf, make sure your battery is not swollen and mounted correctly; If it is convenient, you are recommended to take a short video for better assistance, thanks.