Please select Into the mobile phone version | Continue to access the computer ver.
DJI air video quality
233 7 11-17 14:15
Uploading and Loding Picture ...(0/1)
o(^-^)o
Bigbradz
lvl.1
Flight distance : 26565 ft
United Kingdom
Offline

Any advice welcome , could it be the SD card being rubbish?

11-17 14:15
Use props
DJI Gamora
Super Moderator

Offline

Hi, thank you for reaching out and we do apologize for the inconvenience. Can you please try to reset your camera settings to see if the problem persists? Also, may I ask what SD card are you using? You may try to back-up all your files on that SD card and try to reformat it. Please keep us posted. Thank you!
11-17 15:18
Use props
Montfrooij
Captain
Flight distance : 1716440 ft
Netherlands
Offline

Did you get this from the SD card?
11-17 23:58
Use props
Bigbradz
lvl.1
Flight distance : 26565 ft
United Kingdom
Offline

It was a Samsung 64g SD card ,I also tried internal storage with even worse possible results .gutted

https://youtu.be/HkvGj0xydJI
11-18 12:05
Use props
Bigbradz
lvl.1
Flight distance : 26565 ft
United Kingdom
Offline

DJI Gamora Posted at 11-17 15:18
Hi, thank you for reaching out and we do apologize for the inconvenience. Can you please try to reset your camera settings to see if the problem persists? Also, may I ask what SD card are you using? You may try to back-up all your files on that SD card and try to reformat it. Please keep us posted. Thank you!

Gutted this is internal storage

https://youtu.be/HkvGj0xydJI
11-18 12:10
Use props
Bigbradz
lvl.1
Flight distance : 26565 ft
United Kingdom
Offline

It was a Samsung 64g SD card ,I also tried internal storage with even worse possible results .gutted

https://youtu.be/HkvGj0xydJI
11-18 12:32
Use props
Bigbradz
lvl.1
Flight distance : 26565 ft
United Kingdom
Offline

DJI Gamora Posted at 11-17 15:18
Hi, thank you for reaching out and we do apologize for the inconvenience. Can you please try to reset your camera settings to see if the problem persists? Also, may I ask what SD card are you using? You may try to back-up all your files on that SD card and try to reformat it. Please keep us posted. Thank you!

Any ideas?
11-18 15:10
Use props
DJI Gamora
Super Moderator

Offline


Thank you for the additional information provided. May I ask if what happens prior to the said issue? Did the drone crash? Did you perform a firmware update prior to the issue? Also, can you please try to sync all of your flight records and try to uninstall and reinstall the application to see if the problem persists. Please keep us posted. Thank you!
11-22 14:35
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules