Just received my mini fly more combo (looks great btw!) and after several hours of trying, I could not get the controller to connect to my Samsung Galaxy S9.  It works perfectly with my wife's iPhone 8 but the RC will not connect to the Samsung S9.  I am getting a "charging" percentage indicator when I plug the cable into the Samsung and the RC though.  I tried the USB debugging thing but to no avail.  Am I missing something?

Hi 59gibson, sorry to read about the troubles, Samsung Galaxy S9 should be able to compatible with DJI Fly, what is your OS version? Please make sure the Android version is 6.0 or above. If the issue persists, any chance to try another cable?

DJI Mindy Posted at 11-20 02:37
Hi 59gibson, sorry to read about the troubles, Samsung Galaxy S9 should be able to compatible with DJI Fly, what is your OS version? Please make sure the Android version is 6.0 or above. If the issue persists, any chance to try another cable?

Hi Mindy, thank you for the fast reply!

My S9 is running Android Version 9.  I ordered another cable from Amazon this morning and will report back if that fixes the issue.  Fingers crossed!

Hi 59gibson, I have the MM flying on my S9+ with no problems - Once the drone, controller and S9 connected a few updates had to be installed from DJI

Droneflier Posted at 11-20 09:47
Hi 59gibson, I have the MM flying on my S9+ with no problems - Once the drone, controller and S9 connected a few updates had to be installed from DJI

No luck for me on my S9.  Even with a new cable and all of the updates, still no go!  It's bizarre since it works perfectly with my wife and daughter's iphones.  

I just got my mavic mini and can't connect 2 to galaxy's s9 just wondering any fix or solutions...thx

fans6b3dc468 Posted at 12-11 15:57
I just got my mavic mini and can't connect 2 to galaxy's s9 just wondering any fix or solutions...thx

I could not get my S9 to work and I tried everything.  I ended up buying an iphone 6 just for flying the Mini.  It's really a shame because if I knew ahead of time, I wouldn't have purchased the MM.

I have experienced (perhaps) a similar problem. My phone (Galaxy Pure) is ARM V8, with 64-bit capability. However, my cellular provider does not implement 64-bit, making the DJI Fly app a no-go, and the Mavic Mini the world's most expensive paperweight. Just because your phone CAN do 64 bit, doesn't mean it WILL. I suggest checking with your cell provider.

59gibson Posted at 12-12 00:03
I could not get my S9 to work and I tried everything.  I ended up buying an iphone 6 just for flying the Mini.  It's really a shame because if I knew ahead of time, I wouldn't have purchased the MM.

I'm in the same situation; I could get a deal on an I-phone 6S from my cell provider ...in two months. I'm starting to lean towards a Parrot ANAFI until my Sky Dio arrives, and just call the DJI experience a bad bet and a costly mistake on y part.

I just got my MM today. I have spent all day trying to connect to my Galaxy S9 plus and nothing. So frustrated

fans6d47eb58 Posted at 1-3 17:37
I just got my MM today. I have spent all day trying to connect to my Galaxy S9 plus and nothing. So frustrated

I here you.  Like I said in a previous post, I tried everything under the sun but no go.  It's really bizarre because I'm able to launch the app but it just won't connect to the RC.  The RC and Mini are perfectly paired up.  

I purchased a used Iphone 6 just to to be able to fly the mini   If your luck changes, let me know.

59gibson Posted at 1-3 22:27
I here you.  Like I said in a previous post, I tried everything under the sun but no go.  It's really bizarre because I'm able to launch the app but it just won't connect to the RC.  The RC and Mini are perfectly paired up.  

I purchased a used Iphone 6 just to to be able to fly the mini   If your luck changes, let me know.

Same, here but with android phone,

did you solve the problem?

I have no issues with Samsung Galaxy S9.
Worked straight out of the box from the beginning with Mavic Mini.

Just to add if it will help troubleshoot, my S9 and my wifes S9 worked out of the box with no issue.

Details
Phone: Galaxy S9
Model: SM-G960U
Hardware version: REV1.1
Android Version: 9

TooManyHobbies Posted at 1-7 17:44
Just to add if it will help troubleshoot, my S9 and my wifes S9 worked out of the box with no issue.

Details

Thanks and glad to hear your S9 is working with the mini.  I wonder if it's the processor in my S9?  It' has a Qualcomm.  What processors are your S9's running?

59gibson Posted at 1-7 21:34
Thanks and glad to hear your S9 is working with the mini.  I wonder if it's the processor in my S9?  It' has a Qualcomm.  What processors are your S9's running?

Some  Ekynos chipsets have the problem with DJI Fly, Qualcomm are fine.

59gibson Posted at 1-7 21:34
Thanks and glad to hear your S9 is working with the mini.  I wonder if it's the processor in my S9?  It' has a Qualcomm.  What processors are your S9's running?

Yes, ours are both Qualcomm.  We are in the U.S. purchased from Verizon.

lannes Posted at 1-8 00:31
It's Ekynos chipsets that have the problem with DJI Fly, Qualcomm are fine.

My Samsung Galaxy S9 is modelnumber SM-G960F.
According specs this is Exynos 9810 processor type.
As mentioned before in this topic, my S9 worked perfect with the Fly App straight out of the box.

Modelnumbers SM-G960F and SM-G960N have Exynos processor
Modelnumbers SM-G960U and SM-G960U1 have Qualcomm processor

fans461cbed1 Posted at 1-8 04:51
My Samsung Galaxy S9 is modelnumber SM-G960F.
According specs this is Exynos 9810 processor type.
As mentioned before in this topic, my S9 worked perfect with the Fly App straight out of the box.

Are you on Android 10, the latest AC/RC  firmware 0.400 and the DJI Fly app 1.0.4 ?

Maybe the problem relates to a specific Exynos processor, it is not clear from DJI.
https://forum.dji.com/forum.php? ... 906&pid=2045613

lannes Posted at 1-8 05:04
Are you on Android 10, the latest AC/RC  firmware 0.400 and the DJI Fly app 1.0.4 ?

Maybe the problem relates to a specific Exynos processor, it is not clear from DJI.

I'm running Android 9 on the S9
Latest firmware .400 on rc, ac and batteries.
Fly App 1.0.4
Never had a single problem.

I have the exact same issue on my LG G6 with Android 9. I plug in the RC in the phone, it tries to connect 3 times then just starts charging my phone and not connecting to the RC. Works fine with my mom's old iPhone 5S though

I have had the same problem with my S9+.  After some experimentation I found that the orientation of the "reverseable" USB C connection matters.  When using the supplied cable plugged in normally, the phone continuously flashes the % charged and the RC never connects.  With the connector flipped 180 degrees, the % charge flashes once and then the phone connects to the RC.  I verified this with a second cable and saw the same results.  On my wife's S9 the cable works in either orientation.  Strange...

Has anyone fixed this issue or heard anything from DJI. I'm having this issue with my S8+. My gf got the same phone on the same day as me just a different colour. Works on her phone but didn't work for 4 days after purchase (whole Easter long wkend) but on the Tue after work she connected straight away. I was so happy! Now its Thursday (Wed was rainy) and I've gone to connect but we're back to square 1. RC not connected to mobile device. Ive tried flipping the cable, doing resets on the phone. Starting the drone and rc in different patterns. Nothing. Has anyone out there found anything helpful about this problem?

I have the exact same problem on an Exynos S10 plus. I have tried customer service to no avail. Luckily I also own an iPhone which I can use for flying. But it's a shame.

djiuser_rDZ9fC7Nt4NO Posted at 3-3 06:29
I have the exact same issue on my LG G6 with Android 9. I plug in the RC in the phone, it tries to connect 3 times then just starts charging my phone and not connecting to the RC. Works fine with my mom's old iPhone 5S though

Update: I found a solution. After cleaning the USB C port on my phone (It was full of dust as it turned out) it connected to my Mavic Mini without a problem on first try

djiuser_Epz55TVKDMOe Posted at 4-12 09:51
I have had the same problem with my S9+.  After some experimentation I found that the orientation of the "reverseable" USB C connection matters.  When using the supplied cable plugged in normally, the phone continuously flashes the % charged and the RC never connects.  With the connector flipped 180 degrees, the % charge flashes once and then the phone connects to the RC.  I verified this with a second cable and saw the same results.  On my wife's S9 the cable works in either orientation.  Strange...

Thank you so much for this. I just bought a new Mavic Mini Combo and was utterly disappointed to find out that it simply wouldn't connect to my Samsung Galaxy S9 running Android 10. I spent two days scouring through portals and forums trying to find out what was causing the problem, until I saw your comment & tried reversing the C-type connector to the RC and Voila! Turns out that the reversible C-type cable that connects the phone to the RC has some issue in the standard alignment and the only way the RC recognizes it is if the connecting alignment is reversed! DJI really needs to address this issue, as I found a lot of disappointed customers who were grappling with the same issue!