Knapweed
lvl.4
Canada
Offline
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Thanks, Hallmark007, I've actually seen quite a few more Minis with the same problem on YouTube so I am inclined to believe this is a firmware problem with the gimbal.
Unfortunately, I am having problems seeking clarification with support about the next step, as I don't expect to have to use up one of my 'Refresh' replacements or pay the $40 in order to replace a drone that was faulty out of the box. This was my first flight as my flight logs will demonstrate. It's not just an academic point as the procedure for replacement under 'Refresh' is very different from a replacement under DJI's 'Replacement Policy' that is in operation for the fifteen days following delivery.
In addition, I would rather DJI spend a bit more time identifying what the actual problem is, i.e. whether the problem is firmware or hardware, which I am fully prepared to contribute to. If it can be fixed with an update to the firmware, there is no point in sending it back. If it's hardware then I need to send it back. It's a dilemma for sure.
Here's hoping for some clarity on this subject.
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