Why no 2.4ghz only 5.8??
796 6 2019-11-24
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Aerial-Image
Second Officer
Flight distance : 1452408 ft
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Ok it has dual frequency TX but why do I never see 2.4? not matter where I fly, either custom or auto - Any suggestions?
2019-11-24
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DJI Gamora
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Hi, thank you for reaching out and we're sorry for the inconvenience caused. Can you please try to sync all of your flight records then uninstall and reinstall the DJI Fly application to see if the problem persists? Also, the dual-frequency band is only available on a specific location with the compliance of local rules and regulations. In addition, can you please send us a screenshot of the settings wherein you can see the available dual-frequency band for us to further identify the issue. Please keep us posted. Thank you!
2019-11-24
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cutis
Second Officer
Flight distance : 1695351 ft
United States
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Locked5.8DoesOccurInsideHighTrafficking2.4Congestion(TheMetropolis)WithSetting"AutoFreqCntrl"

YouCanConfirm2.4DoesKickInByChoosingFlightAreaVoidOf2.4Congestion.

ThisIdenticalConfusionHitMeAlsoUntilScreenStatusDidSwitchOverAsRadiusEnlarged.

SinceThenComplaintWasLodged"Auto"DoesNotSwitchFrom5.8to2.4AutonomouslyResponsibleForDepletingChargeFasterCurbingDurationAvailability.

ItsVeryLikelyFirmwareConservativelyControlsSwitchingFrequencyBecauseOfThePropensityOfDisconnectsTiedToMavicAir
2019-11-24
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Aerial-Image
Second Officer
Flight distance : 1452408 ft
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All sorted - you just press 'custom' button and select the channel from the list that appears, 1-13 are 2.4Ghz, 146 & above are 5.8Ghz select the highest bar equals /best clearest in your area and your good to go when its switches - PS you can only do this on the ground when you have landed NOT it the air - Hope that helps others.


I just thought there was a 2.4/5.8 button where it chose the best signal itself LOL
2019-11-25
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fans589cba4b
Second Officer
Flight distance : 12780633 ft
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when i do custom on the ground i'm only seeing the 5.8 appear.
2019-12-11
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fans589cba4b
Second Officer
Flight distance : 12780633 ft
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i just deleted and reinstalled the app and still only showing 5.8. I also synched my flight records.
2019-12-11
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cutis
Second Officer
Flight distance : 1695351 ft
United States
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FirmwareVersionRelatedAutoChangingOnTheFly
2019-12-11
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