Please select Into the mobile phone version | Continue to access the computer ver.
DNG / Prores license key problem
911 2 2019-11-26
Uploading and Loding Picture ...(0/1)
o(^-^)o
utcinema
lvl.1
Flight distance : 3431437 ft
  • >>>
United States
Offline

My Inspire 2 x5s looses license key for DNG RAW and Prores when I turn off the drone to change batteries, lens or memory card.
If I turn off both - remote and the drone to change batteries - it works fine after that.

Also I can't change DNG / Prores settings using CrystalSky monitor. I have to connect my iPad mini to be able to switch between DNG and Prores.
Here is a short video demonstrating the issue https://youtu.be/LzKLy1LocUs


2019-11-26
Use props
utcinema
lvl.1
Flight distance : 3431437 ft
  • >>>
United States
Offline

iPad App v 4.1.9
Crystalsky App v 4.3.16
Aircraft 01.00.0330
Remote Controller 01.01.0001
RAW Module 01.32.49.98
Camera 01.02.15.04
Flight Database 01.00.01.11
App Database 01.00.01.09
2019-12-3
Use props
Matthew Dobrski
Captain
Flight distance : 1831050 ft
  • >>>
Canada
Offline

utcinema Posted at 12-3 18:36
iPad App v 4.1.9
Crystalsky App v 4.3.16
Aircraft 01.00.0330

Something is not right with software version, recent Go4 app for CrystalSky is 4.3.4, I believe. Make sure everything is up to date. Also, it's a good habit to reboot your device after shutting AC down.
2019-12-4
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules