Phantom 4 Pro Gimble stuck and cant turn up or down.
599 3 2019-11-26
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Pieter Jacobs
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South Africa
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Hi, I am from South Africa. I have a P4P that has done about 3 Hours of flights. After a controlled Litchi flight my Gimle is stuck in one position
and wont move. Did a Gimble calibration but it does not move and software say "complete" ?

2019-11-26
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Anokadrone
Second Officer
Flight distance : 58327 ft

United States
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Have you tried powering off (completely)  the device that you are running Litchi with?  Then restart and open DJIGo4?
2019-11-27
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi. I am sorry to know that you are having trouble with your DJI Phantom 4 Pro.  For the said issue I would recommend please try to follow Anokadrone at post #2 and do a Gimbal Calibration to isolate the issue. Just a friendly reminder, DJI does not recommend to use any third party application since this may affect the performance and stability of the drone. Please keep us posted for further assistance. Thank you.
2019-11-27
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djiuser_XBbRSum8Wmgm
New

United Kingdom
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I have a similar issue with my P4Pro. Following an attempt to update firmware, which failed, my mobile device no longer receives an image from the camera and I cannot control the gimbal at all. I also tried a gimbal calibration which also came back as all ok. I even tried the turn it off and on again approach. All other drone functions seem to work ok.
2019-11-28
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