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01.10.00.20 Cant Connect Osmo POCKET to Mimo app iPHONE
2185 33 2019-11-29
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macktan
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United States
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after updating the Thanksgiving Upate (01.10.00.20) for Osmo Pocket update, i cant connect OP with Mimo app.  Just says "Searching.. No Osmo Found" Never seen this before as it would connect all the time.  I did notice that it does connect with my WiFi adapter.


how do i get my Osmo Pocket to connect with Mimo again?

I did notice that the installion might of timed out.  but my osmo firmware in the setting device info shows  01.10.00.20

also OP is now charging my phone...






2019-11-29
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Wetworks
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Malaysia
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I have this same problem. How to fix?
2019-11-29
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djiuser_2MTLjuzazLHH
New
Thailand
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same problem
2019-11-29
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DJI Mindy
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Flight distance : 7 ft
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Hi macktan, sorry for the difficulties caused, please check my PM, thank you.
2019-11-29
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DJI Mindy
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Wetworks Posted at 11-29 04:58
I have this same problem. How to fix?

I have sent you PM, please check, thanks.
2019-11-29
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DJI Mindy
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Please check my PM if you are using an iPhone.
2019-11-29
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kevincolborn
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United States
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I am having the same problem.  Updated the firmware and now can't connect to iPhone 8 with Mimo with smartphone adapter.  DJI Marky provided a link to downgrade the firmware to 1.09.00.20 and still having same results.  Only shows charging the battery and will not connect to DJI Mimo.
2019-11-29
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DJI Mindy
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kevincolborn@hotmail.com Posted at 11-29 06:52
I am having the same problem.  Updated the firmware and now can't connect to iPhone 8 with Mimo with smartphone adapter.  DJI Marky provided a link to downgrade the firmware to 1.09.00.20 and still having same results.  Only shows charging the battery and will not connect to DJI Mimo.

Hi Kevin, DJI Thor had sent you PM, please kindly check.
2019-11-30
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Eco1
lvl.1

United States
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Same happened to me. Can you please help?
2019-11-30
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DPM Peeters
lvl.1
Flight distance : 36 ft
Netherlands
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I have the same issue on iPhone X.
2019-11-30
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djiuser_nJE3f92D4BSS
lvl.1
Japan
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i have the same issue on iphone8 plus
2019-11-30
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djiuser_JOWrpIYsHy74
lvl.1
Peru
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I have the same issue on iPhone 8+. Please help
2019-11-30
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djiuser_JOWrpIYsHy74
lvl.1
Peru
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I am in the middle of my vacation and had updated the firmware a couple of days ago and now cannot connect my op to my iPhone 8+. I can’t really use my op now. Please help
2019-11-30
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ygdrasil
lvl.2
Flight distance : 11932 ft
Poland
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Same on iPhone 8. Wireless modul also not working, neither with bluetooth nor with wifi.
2019-12-1
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TomS190
lvl.1
Germany
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I have the same issue on my iPhone X. How to fix?
2019-12-1
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fans6bb1a072
New
United States
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I’m encountering the same problem. I’ve reached out to DJI support and have gotten no solution.
2019-12-2
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DJI Mindy
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Flight distance : 7 ft
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Eco1 Posted at 11-30 04:11
Same happened to me. Can you please help?

Hi Eco1, please check my PM.
2019-12-3
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DJI Mindy
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djiuser_nJE3f92D4BSS Posted at 11-30 07:07
i have the same issue on iphone8 plus

Hi there, I have sent you PM, please check, thanks.
2019-12-3
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DJI Mindy
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fans6bb1a072 Posted at 12-2 06:24
I’m encountering the same problem. I’ve reached out to DJI support and have gotten no solution.

Please check my PM, thanks.
2019-12-3
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DJI Mindy
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TomS190 Posted at 12-1 09:20
I have the same issue on my iPhone X. How to fix?

Hi TomS190, I have sent you PM, please check.
2019-12-3
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DJI Mindy
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DPM Peeters Posted at 11-30 04:43
I have the same issue on iPhone X.

I have replied to your PM, please check it, thank you.
2019-12-3
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DJI Mindy
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djiuser_JOWrpIYsHy74 Posted at 11-30 15:55
I am in the middle of my vacation and had updated the firmware a couple of days ago and now cannot connect my op to my iPhone 8+. I can’t really use my op now. Please help

Sorry for the inconvenience caused to your vacation, I have sent you PM, please check, thanks.
2019-12-3
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SuperMaxe
lvl.1
Germany
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Hallo DJI Mindy,

I have go the same problem - please help me. Osmo Pocket is charging iPhone X, not connecting in Mimo. Firmware 1.10.00.20

thanks
2019-12-3
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Cbf078
lvl.1
United States
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I am having the same issue after updating to the latest firmware. Please help.
2019-12-3
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Cbf078
lvl.1
United States
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I am having the same issue after updating to the latest firmware. Please help.
2019-12-3
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sucofni
lvl.2
United Kingdom
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Same problem with me. Connect to iPhone and all it does is show the phone charging. No response from DJI yet. Grateful for a fix if anybody has successfully fixed the issue.
Thanks.  Yes I have searched this forum at length and as yet found only people with the same problem.  All the response says to individuals is check your pm.
If indeed there is a fix it might not be a bad idea to actually post it for us to find and see in search results.
Thanks
2019-12-4
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sucofni
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United Kingdom
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djiuser_2MTLjuzazLHH Posted at 11-29 05:25
same problem

Any luck with your problem ? Thanks
2019-12-4
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djiuser_9fBVqJprmytB
lvl.1
Germany
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I also have the same problem. I downloaded the new firmware on my iPhone X on December 1st. Since then I have lost my connection to my iPhone. Can you help me ?
2019-12-7
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usernameavatard
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Australia
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I am having the same issue after updating to the latest firmware. Please help.
2019-12-7
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fans0e1c6b37
lvl.1
United States
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I have the same issue , Mino app does not launch or connect to Osmo pocket after installing update v1.10.00.20. I waited to see if there would be a fix publicly, none, so I sent Mindy a pm on 12/08/19. and have had no response. please help!
2019-12-14
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palljokull
lvl.1
Iceland
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Same problem here, not able to connect after software update. Please PM me the fix Mindy.
2019-12-27
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djiuser_uTx9J4cRLbzB
New

South Korea
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Same problem please could you do smthng? Please PMme too Mindy DJI
2019-12-28
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MoMazi
lvl.1

United States
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Hi! What's the solution. I am having the same issue.
4-22 10:15
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djiuser_yFILWsOG5hL8
New

Canada
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Same problem here. My version is v1.10.00.30.

Cannot connect to my iPhone XS. No reaction after connect my phone.

I am so disappointed. The same problems happened to me twice. I first bought one from Costco then returned it. After that, I bought one from one of my friends. It happened again.

If the problem happens so often. Why the DJI only PM to users instead of posting public? Shame on DJI.
5-18 09:38
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