Advice from DJI Support Team requested
1145 9 2019-11-29
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JeyTea
lvl.4
Flight distance : 399984 ft
Germany
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Dear DJI Support Team,

since several Mavic Mini Owners seem to have this Problem it would be apreciated If you could give an answer in this Issue..is it something to worry about, something what will be fixed with next Firmware, or even normal for the Mini?
I had a few dji Quads ans noone made this annoying Gimbal Noise when turning theQuad to the right..See LinkedIn Video
2019-11-29
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JeyTea
lvl.4
Flight distance : 399984 ft
Germany
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https://youtu.be/KNdovSJkLgA
2019-11-29
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DJI Natalia
Administrator

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Hi JeyTea, thank you for your feedback, I have forwarded it to the related team for a check. If there is an update, we'll let you know. Appreciate your patience.
2019-11-29
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JeyTea
lvl.4
Flight distance : 399984 ft
Germany
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DJI Natalia Posted at 11-29 19:45
Hi JeyTea, thank you for your feedback, I have forwarded it to the related team for a check. If there is an update, we'll let you know. Appreciate your patience.

Hello DJi Natalia
Is there any Update on this?

Thanks
2019-12-1
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DJI Natalia
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JeyTea Posted at 12-1 15:14
Hello DJi Natalia
Is there any Update on this?

Hi JeyTea, sorry for the late response, could you please try to calibrate the gimbal and check if the issue persists or not? Please let us know the update, thanks.
2019-12-2
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JeyTea
lvl.4
Flight distance : 399984 ft
Germany
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I have allready calibrate the gimbal but the issue unfortunately still persists..
2019-12-2
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JeyTea
lvl.4
Flight distance : 399984 ft
Germany
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It seems to be a common Problem, many units affected..see this poll:

https://forum.dji.com/thread-203330-1-1.html

Please give an official statement regarding that issue.
2019-12-2
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DJI Natalia
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JeyTea Posted at 12-2 04:51
I have allready calibrate the gimbal but the issue unfortunately still persists..

Hi JeyTea, thank you for your update, if the issue persists, you may send it back for diagnosis. Please start an online repair request on our official web and then send it back. Here is the link: https://repair.dji.com/repair/index?site=brandsite&from=nav
We will do our best to help this out.
2019-12-5
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InspektorGadjet
Second Officer
Flight distance : 439915 ft
Spain
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DJI Natalia Posted at 12-5 05:22
Hi JeyTea, thank you for your update, if the issue persists, you may send it back for diagnosis. Please start an online repair request on our official web and then send it back. Here is the link: https://repair.dji.com/repair/index?site=brandsite&from=nav
We will do our best to help this out.

This issue was fixed after latest FW update.
2019-12-5
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DJI Natalia
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InspektorGadjet Posted at 12-5 07:17
This issue was fixed after latest FW update.

Glad to know that your issue has been solved. Thanks for your update.
2019-12-9
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