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Sync flight records
2482 17 2019-12-1
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dronie1965
Captain
Flight distance : 24897940 ft
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Netherlands
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Is it me only or is this not working?
I am not sure if there are already posts about it.
It see( sometimes) an upload button and it then disappears, it doesnt sync in ios
2019-12-1
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hallmark007
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Flight distance : 9812789 ft
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Ireland
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Mine is not syncing and I have it on auto sync again like you iOS , I’m also finding that using smart controller with M2 none of my flights are recording syncing or saving, I’m just wondering if there is a problem with dji cloud .
2019-12-1
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dronie1965
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hallmark007 Posted at 12-1 08:21
Mine is not syncing and I have it on auto sync again like you iOS , I’m also finding that using smart controller with M2 none of my flights are recording syncing or saving, I’m just wondering if there is a problem with dji cloud .

Hmm , i have the  smartcontroller and my records on this are syncing. Although ofcourse you have to switch on the wifi, which i sometimes forgot and it says fail sync. Otherwise it is working ok regarding sync
2019-12-1
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hallmark007
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dronie1965 Posted at 12-1 08:29
Hmm , i have the  smartcontroller and my records on this are syncing. Although ofcourse you have to switch on the wifi, which i sometimes forgot and it says fail sync. Otherwise it is working ok regarding sync

I done 2 flights yesterday with SC came home turned on SC no sign of flights and I had WiFi on , mystery .
2019-12-1
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DJI Stephen
DJI team
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Hello and good day. I am sorry for the trouble this has caused and thank you for reaching out. I will forward this thread/concern to our designated DJI department to know the exact reason why you are having issues in syncing your flight records. Thank you.
2019-12-1
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dronie1965
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Flight distance : 24897940 ft
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however the records of the mini can be synced with and in airdata
2019-12-1
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dronie1965
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hallmark007 Posted at 12-1 08:33
I done 2 flights yesterday with SC came home turned on SC no sign of flights and I had WiFi on , mystery .

Just to be curious, what version app do you have .25 or .16?
I have .16 and the sync works. Or maybe you have a beta version?
2019-12-1
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hallmark007
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I’m on .25 maybe that’s it
2019-12-1
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dronie1965
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hallmark007 Posted at 12-1 10:37
I’m on .25 maybe that’s it

that could be it.

i am not sure but I believe there was never an official update to.25 of the app of the sc via the controller and wifi itself, only saw on YouTube someone downloaded this with apk on sd card and put It on the sc. So i am not sure if this is the right way to do it.
If I go to the downloadcentre page of dji , and look at app version .25 , the smart controller is not mentioned only smartphones,ipads etc. Maybe that's it ,that .25 is indeed working but things like sync ,not.
I am not sure if Dji ever gave a feedback or recommendation somewhere that uploading the new version via apk was fine or not. But anyway strange that this is not done via the sc directly like they use to do or how the app is updated on smartphones etc
2019-12-1
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Intrakota
lvl.1
Flight distance : 13607077 ft
United Kingdom
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Yuletide felicitations one and all,

I flew my Enterprise Dual three times on Saturday 7th December, ok so some kind souls decided to take aim and offload three rounds from shotguns at it but I don’t think that would account for me being unable to sync my flight records over WiFi or 4G using the Smart Controller, reported it to the British sleeping policeman who took little interest, I’ll get a crime number in a few days - apparently.

App version 1.6.1  no updates available for SC or Aircraft.

Regards.
2019-12-8
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hallmark007
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Intrakota Posted at 12-8 04:32
Yuletide felicitations one and all,

I flew my Enterprise Dual three times on Saturday 7th December, ok so some kind souls decided to take aim and offload three rounds from shotguns at it but I don’t think that would account for me being unable to sync my flight records over WiFi or 4G using the Smart Controller, reported it to the British sleeping policeman who took little interest, I’ll get a crime number in a few days - apparently.

Hi I’m on Android 7.1.2 also trying to sync without any luck .
2019-12-8
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fans2f003e46
lvl.1
Flight distance : 83512477 ft

Australia
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Any progression here?
Also cannot sync flight records
2019-12-12
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Intrakota
lvl.1
Flight distance : 13607077 ft
United Kingdom
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I tried to update my flight records again yesterday 21/12/19 without success, you would think by now that someone would have attended to this issue as it affects so many customers.

So much for customer support.
2019-12-22
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Intrakota
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Flight distance : 13607077 ft
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Intrakota Posted at 2019-12-22 01:11
I tried to update my flight records again yesterday 21/12/19 without success, you would think by now that someone would have attended to this issue as it affects so many customers.

So much for customer support.

Has anybody managed to update there flight records?
2020-1-11
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InspektorGadjet
Captain
Flight distance : 439915 ft
Spain
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hallmark007 Posted at 2019-12-1 08:21
Mine is not syncing and I have it on auto sync again like you iOS , I’m also finding that using smart controller with M2 none of my flights are recording syncing or saving, I’m just wondering if there is a problem with dji cloud .

Yeah some users were thinking that it looked like a server issue. Maybe too many logs being uploaded, but it seems OK now.
2020-1-11
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InspektorGadjet
Captain
Flight distance : 439915 ft
Spain
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Intrakota Posted at 1-11 03:12
Has anybody managed to update there flight records?

Yep, I had some issues some days ago, and now is syncing OK.
2020-1-11
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Intrakota
lvl.1
Flight distance : 13607077 ft
United Kingdom
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Seems to have been fixed at there end and records are now being updated but my 3 flights 07/12/19 are missing and have never been recorded anywhere so believe it or not boys - the system is not perfect.

Now lets see why my compass is constantly wrong, new post coming on I feel.

Regards.
2020-7-25
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3Recon
First Officer
Flight distance : 4175541 ft
United States
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I've found this to be happening for my last few flights and the fastest way is to close Fly app and reopen and it completed the upload.


I find some people are trolling for disapproval or reaction
2020-7-25
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