Invalid SD card
1543 8 2019-12-4
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fansaecf986c
lvl.1
United States
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I’ve tried these 3 brand new cards and they don’t work.

They all are recognized by a Windows 10 PC and work in my Canon cameras.


I’ve installed them fresh out of the packaging and tried diskpart clean and SD Card Formatter.

I’ve also tried formatting it in my Canon camera first then installing it.

3CEE9588-D0CC-4B66-B08F-630BBC77B749.jpeg
2019-12-4
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Geebax
Captain
Australia
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First of all, do not format the cards in other equipment, do it in the aircraft using the format function in the camera settings section. Next, get a Sandisk Extreme Pro disk, the Plus version is too slow.
2019-12-4
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fansaecf986c
lvl.1
United States
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Impossible to format within the aircraft. It fails.
2019-12-4
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fansaecf986c
lvl.1
United States
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I've read the P4 only records at 7.5 MB/s at 4k. These cards should be more then fast enough they exceed all the specs listed for the P4.
2019-12-4
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Geebax
Captain
Australia
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fansaecf986c Posted at 12-4 15:41
I've read the P4 only records at 7.5 MB/s at 4k. These cards should be more then fast enough they exceed all the specs listed for the P4.

I have a P3, which records at 60 megabits/second, same as the P4, but the Sandisk Extreme Plus does not work reliably with it, the card is too slow. Have you tried using the card that was supplied with the aircraft?
2019-12-4
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fansaecf986c
lvl.1
United States
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I don’t have that card anymore. 60 Mbps = 7.5 MB/s.
Since I get a invalid SD card error even when there is no card in the slot, I think the board needs to be replaced.


2019-12-5
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Geebax
Captain
Australia
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fansaecf986c Posted at 12-5 07:54
I don’t have that card anymore. 60 Mbps = 7.5 MB/s.
Since I get a invalid SD card error even when there is no card in the slot, I think the board needs to be replaced.

Send it in for repair.
2019-12-5
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi. I am sorry for the trouble this has caused. With regards to the said issue. Since you have tried multiple SD cards and the issue still persists. I would recommend for you to contact our DJI support team to start up a ticket: ( https://repair.dji.com/repair/index ) to further diagnose this matter and a proper resolution will be provided . We have the professional team who would do their best to assists you with regards to this matter. We hope to hear from you as soon as possible for a swift resolution. Thank you.
2019-12-6
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KEJ
Second Officer
United Kingdom
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https://www.dji.com/uk/phantom-4-pro/info#faq


3.Which Micro SD cards are supported?
Currently supported Micro SD cards are:
Sandisk Extreme 32GB UHS-3 V30 MicroSDHC;
Sandisk Extreme 64GB UHS-3 V30 MicroSDXC;
Panasonic 32GB UHS-3 MicroSDHC;
Panasonic 64GB UHS-3 MicroSDXC;
Samsung PRO 32GB UHS-1 MicroSDHC;
Samsung PRO 64GB UHS-3 MicroSDXC;
Samsung PRO 128GB UHS-3 MicroSDXC;
*It's not recommend to use the Patriot EPPRO 64GB MicroSDXC UHS-3.

2019-12-10
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