djiuser_BhmoewwkoPrG
lvl.1
Flight distance : 4078 ft
Ireland
Offline
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DJI Paladin Posted at 12-4 15:48
Hi, I am sorry to know about this unfortunate incident and thank you for sharing your informative insights on what happened. I would recommend for you to contact our support team to start up a ticket: ( https://repair.dji.com/repair/index ) to further investigate the cause of the crash, assess the damage and repair. We have the professional team who would do their best to assists you with regards to this matter. We hope to hear from you as soon as possible for a swift resolution. Thank you.
Hey DJI Paladin,
I followed your instructions and I emailed DJI through that link.
My purchase was within the last 15 days and i'm afraid the DJI might be ignoring my email on purpose so that they do not have to give me a replacement ?
So I would like you to update me on my case
my email is shanemcgeown@gmail.com
my email / ticket numer =. #2468650
Please send me an update ASAP.
I'm looking for a replacement drone because the Mavic Mini was DOA (Dead on arrival)
Thanks,
Shane |
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