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Signal lost at 18% battery. Auto landing?
459 5 2019-12-7
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Pe_Gas
lvl.1
Flight distance : 258054 ft
Poland
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Hi,
I've lost my dron.
Signal lost at 80m height, 1350m away from home Point. When Mini have start auto landing?

I was in mountain. Took few photos on 20m height and then wind took mini down the Valley. I've changed to sport mode immediately but it was not enough. Last signal was 1350away, altitude -216m, it will be about 80m above ground.

I have tried to cancel RTH few times and try to Land safely but then signal was lost and Mini went up again.

Could  anyone tell me at which battery level Mini start auto landing when is not connected?
2019-12-7
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DJI Stephen
DJI team
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Hello and good day Pe_Gas. I am sorry to read and to read and to know what happened to your DJI Mavic Mini. Since this unfortunate incident happened. I would highly recommend to contact our DJI support team at https://www.dji.com/support?site=brandsite&from=nav for us to be able to assist you further with regards to this issue and to analyze what happened on that said flight.  We have the team who would do their best to find out the reason of the said incident and then the corresponding resolution would be provided. In addition I will be posting The Return To Home ( Low Battery RTH ) function for the DJI Mavic Mini. Again I am sorry and thank for your support.

2019-12-7
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Pe_Gas
lvl.1
Flight distance : 258054 ft
Poland
Offline

Hello Stephen,
Thank you for your quick reply.
Do you mean to contact by online support?
Thanks
2019-12-7
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DJI Stephen
DJI team
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Pe_Gas Posted at 12-7 13:41
Hello Stephen,
Thank you for your quick reply.
Do you mean to contact by online support?

You are very much welcome Pe_Gas. You may contact our DJI support team through this link ( https://www.dji.com/support?site=brandsite&from=nav ) and through these channels posted below. We hope to hear from you soon and looking forward to resolve this as soon as possible. Thank for your support.

2019-12-7
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Pe_Gas
lvl.1
Flight distance : 258054 ft
Poland
Offline

Thank you Stephen.
I hope that maybe Mini start landing during last ~3min (18% battery) but if the altitude was "-", Mini fight to reach 0m (Home Point altitude) until last seconds so I expect it might fell to the ground from 200m.
it doesn't motivate before Sunday's #findmydrone.
Thanks once again.
2019-12-7
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Pe_Gas
lvl.1
Flight distance : 258054 ft
Poland
Offline

Hi,
Could someone have a look what happened just after 2 min of flight? I've lost control then and finally lost Mini.
https://www.phantomhelp.com/LogViewer/0RIMWKQ7V2BBVAAYGZZQ

Thanks in advance.
Paweł
2019-12-10
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