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update firmware Failed
1521 4 2019-12-8
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djiuser_LbQF0jFTGA23
lvl.1

Saudi Arabia
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Hi

My Mavic 2 Refuses to update it Always stop at 41% as show in the pic

can you PLEASE help my.
Mavic 2 failed.PNG
2019-12-8
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DJI Gamora
Administrator

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Hi, thank you for reaching out and we do apologize for the inconvenience. Can you please try to download the DJI Assistant 2 software and try to download the firmware from there? Also, if the problem persist even when using the DJI Assistant 2, try to clear the firmware.

How to clear firmware: Open DJI GO5–Me–Settings–Clear Cache–Clear Firmware.

Check the network and try again.

Please let us know the problem persists. Thank you for your understanding and support!
2019-12-8
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djiuser_u2HgaEkVHdEJ
lvl.1
Flight distance : 344 ft
Benin
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Hello everybody.  I am new here.  Please I had a problem with my dji phantom 4 drone. Update problem failed.  I have always done to update it but its still not working.  I even changed the dji phantom 4 controller card for this problem but it didn't work I still had the same problem.  Its still not working.  Just as if there is no firmware inside.  WANTING TO UPDATE I am getting current version 0.0.0.0.0.
2019-12-22
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DobreyJ
Flight distance : 105801 ft
Mexico
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djiuser_u2HgaEkVHdEJ Posted at 12-22 06:44
Hello everybody.  I am new here.  Please I had a problem with my dji phantom 4 drone. Update problem failed.  I have always done to update it but its still not working.  I even changed the dji phantom 4 controller card for this problem but it didn't work I still had the same problem.  Its still not working.  Just as if there is no firmware inside.  WANTING TO UPDATE I am getting current version 0.0.0.0.0.

any body ever got it fixed?

https://forum.dji.com/thread-205387-1-1.html
2019-12-29
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Mheuser
lvl.1
Netherlands
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Hello,

Did any of you checked the log files?
After every update a log file of the update is created, if anything fails during the updat it get logged and an error code will show up if anything is not working.
Let me lnow if this is the case? If you need help finding the files let me know.
2020-1-22
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