Vision Sensor Error after FW Update P4Pv2  / Unable to calibrate

After the recent firmware update of V01.00.2200 for my P4Pv2, I now get a vision sensor error showing up for all vision sensors.  So I have tried to do the vision sensor calibration to try and fix this. However when I get to the calibration step in DJI Assist 2, it keeps asking to reboot the aircraft.  Even after rebooting it, I get the same error.

  

  

I have tried this on 2 laptops and one PC and all have the same issue where it can’t get to the calibration step and with the same "reboot the aircraft" notice.

  

  

I have checked to Vision driver in the device manager and it shows it as working, so seems this is not the issue. (I saw on the forums some time ago this had been an issue)

  

  

I have the latest version of DJI Assist “ DJI+Assistant+2+For+Phantom+2.0.8 “.  I have even uninstalled, rebooted my system and reinstalled it a few times, and same issues.

  

  

I have done a full factory reset, and tried it again on all three computers, and still the same problem.

  

  

I had no issues at all until I did this last firmware update.

  

  

More frustrating is I can’t even roll it back to the previous fw version either.  Why not DJI!?

  

  

Please advise how to resolve this issue, as this is very urgent and I need to do a shoot this coming Wednesday.

   

  

  

  

John Campen jrcampen@outlook.com

  

Hi. I am sorry to know that your DJI Phantom 4 Pro sensor is not calibrating. For the calibration issue, I would recommend using a different computer or use the recommended resolution. For recommended display size (usually 14 inches for 1366*768 or 1440*900; 17 inches for 1366*768 or 1280*720; 19 inches for 1366*768 or 1440*900; 22 inches for 1680) *1050 or 1920*1080; 24 inches for 1920*1080 or 1920*1200). I have posted an office DJI Video Tutorial for the vision Sensor Calibration for the DJI Phantom 4. Please keep us posted or updated for us to be able to assists you further. Thank you.

DJI Paladin Posted at 12-9 11:09
Hi. I am sorry to know that your DJI Phantom 4 Pro sensor is not calibrating. For the calibration issue, I would recommend using a different computer or use the recommended resolution. For recommended display size (usually 14 inches for 1366*768 or 1440*900; 17 inches for 1366*768 or 1280*720; 19 inches for 1366*768 or 1440*900; 22 inches for 1680) *1050 or 1920*1080; 24 inches for 1920*1080 or 1920*1200). I have posted an office DJI Video Tutorial for the vision Sensor Calibration for the DJI Phantom 4. Please keep us posted or updated for us to be able to assists you further. Thank you.

https://www.youtube.com/watch?v=mYSqz7R5zwI

Thanks for your reply. If you read the full post, you can see I have already tried it on three different computers.  You will also see in the screen shot I get stuck before it gets to the calibration page with the "reboot aircraft error each time.  So I don't even get to the calibration screen. So there is my issues.   Can you please advise, if the resolution is not as same as you have advised, will it give this "reboot aircraft" error?