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Firmware upgrade error 0x02080103
8099 25 2019-12-16
Uploading and Loding Picture ...(0/1)
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djiuser_N88Fpx0y67nt
lvl.3
Flight distance : 84810 ft
Finland
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Hi, I  try to  update my mavic 2 pro firware, but get every time the same error code  0x02080103. What means error code 0x02080103 and what do I need to do?
Br, Heikki
Screenshot_20191216_182114_dji.go.v4.jpg
2019-12-16
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djiuser_N88Fpx0y67nt
lvl.3
Flight distance : 84810 ft
Finland
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It looks like this is my first and last drone from DJI.
2019-12-21
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi there, we are sorry for the late response and the trouble with the drone, did you try to update via DJI Assitant 2 https://www.dji.com/mavic-2/info#downloads? Was the drone crashed or encountered any hard-landing before the firmware upgrade?
2019-12-21
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djiuser_N88Fpx0y67nt
lvl.3
Flight distance : 84810 ft
Finland
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Thanks for your reply.   Yes, I downloaded Assistant 2 for mavic, but get the same result. I downloaded DJI go 4 and Assistant 2 for mavic version informations and  log to support. Hope they find the reason for this problem and I get the necessary updates to my M2P.
Br, Heikki
2019-12-22
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mlarino.hotmail
United States
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Mi mavic 2 have same problem out of the box failed to update error code 0x22803 y tried whit the assistance and fail too
2019-12-23
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djiuser_zL0pWVNHxcHW
New
Flight distance : 16171 ft

United States
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Have been seeing a lot this lately
2019-12-25
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djiuser_N88Fpx0y67nt
lvl.3
Flight distance : 84810 ft
Finland
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djiuser_zL0pWVNHxcHW Posted at 12-25 21:06
Have been seeing a lot this lately

I got a message that this  is under investigating.
2019-12-26
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DJI Mindy
Administrator
Flight distance : 7 ft
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djiuser_N88Fpx0y67nt Posted at 12-22 02:32
Thanks for your reply.   Yes, I downloaded Assistant 2 for mavic, but get the same result. I downloaded DJI go 4 and Assistant 2 for mavic version informations and  log to support. Hope they find the reason for this problem and I get the necessary updates to my M2P.
Br, Heikki

I'm sorry for the late response, I see our support team has replied to your email that it is recommended to send in, please follow the instruction and send in at your most convenience.
2019-12-27
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DJI Mindy
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mlarino.hotmail Posted at 12-23 18:36
Mi mavic 2 have same problem out of the box failed to update error code 0x22803 y tried whit the assistance and fail too

Hi there, sorry for the troubles with the drone, do you still have the problem? If yes, may we have the screenshot of the error message for further assistance?
2019-12-27
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mlarino.hotmail
United States
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Failed to update error code (0x022803)        and I try couple times different pc whit the assistant 2
2019-12-27
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djiuser_KbhkMaZhsTcS
New

United Kingdom
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...and I have exactly the same problem trying to upgrade my Mavic Air :-(
2020-1-5
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mlarino.hotmail
United States
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I am waiting response from DJI ….and ...I have a filling the problem its on the script wont update because of the battery...
2020-1-8
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djiuser_N88Fpx0y67nt
lvl.3
Flight distance : 84810 ft
Finland
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mlarino.hotmail Posted at 1-8 14:27
I am waiting response from DJI ….and ...I have a filling the problem its on the script wont update because of the battery...

Do you mean update will failed due a faulty battery?
2020-1-8
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djiuser_N88Fpx0y67nt
lvl.3
Flight distance : 84810 ft
Finland
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DJI Mindy Posted at 2019-12-27 02:56
I'm sorry for the late response, I see our support team has replied to your email that it is recommended to send in, please follow the instruction and send in at your most convenience.

support : "Remark: WARRANTY: No crash damage. No liquid damage. Core Board Module defect."
2020-1-9
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mlarino.hotmail
United States
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djiuser_N88Fpx0y67nt Posted at 1-8 22:44
Do you mean update will failed due a faulty battery?

I don't think the battery its fault . But  have some thing to do between the upgrade and the battery because I charge the battery 4 times and on the battery menu show 0 charges
2020-1-9
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djiuser_Ew5n4fHUU86N
lvl.1
Flight distance : 83629 ft
Finland
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djiuser_N88Fpx0y67nt Posted at 2019-12-22 02:32
Thanks for your reply.   Yes, I downloaded Assistant 2 for mavic, but get the same result. I downloaded DJI go 4 and Assistant 2 for mavic version informations and  log to support. Hope they find the reason for this problem and I get the necessary updates to my M2P.
Br, Heikki

Sam problem continues here (Mavic 2 Pro). Have you found a solution? //Teemu
24410B87-DC3D-4C85-A2EA-EB2A5DAD95B6.jpeg
2020-1-30
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djiuser_N88Fpx0y67nt
lvl.3
Flight distance : 84810 ft
Finland
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djiuser_Ew5n4fHUU86N Posted at 1-30 10:50
Sam problem continues here (Mavic 2 Pro). Have you found a solution? //Teemu[Image]

Juu, latasin kaikki lokitiedot dji:n tukeen, jonka jälkeen ilmoittivat että haluavat koneen tutkittavaksi Hollantiin. Vika löytyi rauta puolelta, eli lähettivät takuuna uuden koneen.
t. Heikki
2020-1-30
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mlarino.hotmail
United States
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djiuser_N88Fpx0y67nt Posted at 1-30 11:11
Juu, latasin kaikki lokitiedot dji:n tukeen, jonka jälkeen ilmoittivat että haluavat koneen tutkittavaksi Hollantiin. Vika löytyi rauta puolelta, eli lähettivät takuuna uuden koneen.
t. Heikki

Core Board Module defect."
2020-1-30
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djiuser_N88Fpx0y67nt
lvl.3
Flight distance : 84810 ft
Finland
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mlarino.hotmail Posted at 1-30 18:04
Core Board Module defect."

Yes, thanks for dji excellent support&servise, this case is closed on my site. Reason of my M2P problem was foud in faulty core board and dji service replaced M2P with a brand new  one.
Is your case resolved yet?
Br. Heikki
2020-1-30
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mlarino.hotmail
United States
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djiuser_N88Fpx0y67nt Posted at 1-30 21:40
Yes, thanks for dji excellent support&servise, this case is closed on my site. Reason of my M2P problem was foud in faulty core board and dji service replaced M2P with a brand new  one.
Is your case resolved yet?
Br. Heikki

DJI replace mi faulty MV2 for a new one excellent job by DJI customer service thanks DJI for a fast response about these problem
2020-2-1
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Artcore&Design
lvl.1

Germany
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Update failed: Upload Error V01.00.0500 -
Failed at 68%
Error Code. 0x022803

May anybody help me?

Tank you!
2020-6-8
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MarkSchexnayder
New
United States
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I can not get past the DJI Assistant 2 thinking my Spark is an Inspire. I’ve changed computers, cables, turned off firewalls. Haven’t been able to fly for over a month, and nothing I see recommended on the forums or or by the administrators work for me. Is “Assistant 2” even supported anymore? There must be a better way...
2020-6-8
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MrLee1138
lvl.1
Netherlands
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I've also encountered this problem and tried updating over several mobile devices as well as through Assistant 2. Made a support ticket in November of 2019 and April 30 of this year, still no responses to both those support questions. Embarrassing how horrible the service is on DJI products.
2020-7-28
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djiuser_d3nrQ2T35BEW
lvl.1
Flight distance : 67470 ft
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Spain
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Same problem here... Brand new and just activated 3 days ago mavic 2 pro...and same error updating the drone ( the remote was ok updated )... I will send it to DJI, but I hope the will replace with a new one...because mine is just activated and have less than 30 minutos of flight (stationary flight to test camera and parameters...)
2020-8-12
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Mc07
New
Flight distance : 1253 ft
Germany
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Hallo zusammen
Ich hab auch dieses Problem mit der neuen Firmware meiner M2P hab es auch über den PC versucht und den die Fehlermeldung wurde zu DJI   gesend zur Analyse via app aber leider noch keine Antwort bekommen .
2021-1-18
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uelitonsantos
New

Brazil
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I have the same problem on my Mavic 2 Pro. Any suggestions on how to solve this while living in Brazil?
2022-5-23
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