BenH5
lvl.1
Flight distance : 137917 ft
United States
Offline
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DJI Mindy Posted at 12-21 22:16
Hi BenH5, we are so sorry for your loss, when connecting to Goggles via USB cable during the flight, the flight records are saved in the Goggles, and customers cannot check it except DJI, please contact our support team www.dji.com/support to start a ticket for the data analysis if the drone is still under warranty, thank you.
I did contact tech support. I just don't understand why DJI has to make it so difficult to get the flight data off the gogles. It's there, I was able to upload it to a server somewhere with DJI Assist 2, but why can't I download it to my computer? I lost my drone Friday, I searched the area where I last had video and could not find it. It's now Sunday and I'd like to know the info from the flight log before we get a snow storm. |
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