Cuong Chu
lvl.1
Flight distance : 55105 ft
Vietnam
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DJI Mindy Posted at 12-24 22:42
Hi Cuong Chu, we are so sorry for the troubles with the drone, if the firmware keeps failing to be updated, it is recommended to send in this drone and RC for the evaluation. May we have your previous case number and the serial number of the drone for further support? Thank you in advance.
Hi Mindy
My case number CAS-3660249-Z4T3G4
The problem is I am in Vietnam, I have just received this drone after months I got from Australia.
It is very hard for me to send it back AGAIN (2 times already)
If you have any solution that I can exchange it in Vietnam it will be perfectSerri number: 189CEASBA21152
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