MAVIC DRONE WARRANTY DETAILS
2198 4 2019-12-28
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DJI MAHMUD
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United States
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Hello Admin,

Please provide me complete warranty status & if possible the manufacturing date & whether this item is original or refurbished. your prompt response is highly appreciated, thanks.
08QDDBWA12023R


2019-12-28
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DJI Natalia
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Hi there, I've sent you a PM, please check it, thanks.
2019-12-29
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fans90404bb2
Flight distance : 195758 ft
United States
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My Mavic 2 hit some tree leaves and fell about 10'. The post on the end of drone leg is slightly bent. I tried to put new props on and when it tried to take off, it just fell over. It will not accept a new propeller at this time.
2019-12-29
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DJI Natalia
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fans90404bb2 Posted at 12-29 12:29
My Mavic 2 hit some tree leaves and fell about 10'. The post on the end of drone leg is slightly bent. I tried to put new props on and when it tried to take off, it just fell over. It will not accept a new propeller at this time.

Hi fans90404bb2, we are sorry about the accident. Please kindly contact our support at the link below to open a case and send the drone in for diagnosis: http://www.dji.com/support. We'll do our best to help you.
2019-12-30
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SupBro
lvl.4
Flight distance : 1454193 ft
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United States
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If your drone hit the tree, DJI warranty will not cover it, unless you've got their Care Refresh. They've told me their sensors cannot detect tree leaves/branches.
2020-1-2
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