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mavic mini lost control and fell into lake!
2125 14 2019-12-29
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JbJXw6ntYki2
lvl.1
Flight distance : 205889 ft
Canada
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So today i was flying over a lake... everything was going great until i was coming back. i had around 30%  of battery left and was maybe 150 -200 meters away... i went low to get a nice over the water shot but still several meters above the surface.    All of a sudden it started loosing altitude on its own and lowering itself down toward the water all by itself even though i was pushing full throttle to go back up, it just kept going down until it submerged into the ice cold lake...  im not sure how or if i can ever even retreive it now!!.... wow this sucks!!  my poor poor drone!... and it wasnt even my fault!!  i have care refresh for it but from what ive read so far, they wont replace it..  i have the whole cached video on my phone.   anyone have any suggestions and is it at all possible dji will replace my drone since it was a malfunction that resulted in the loss?  has anyone else had their mavic mini start decending on its own??
2019-12-29
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fans4e1b24db
lvl.2
Flight distance : 2969413 ft
Vietnam
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wao, same case with us and in Vietnam we have many same case like this.

CRAZY MINI
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2019-12-29
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DJI Mindy
Administrator
Flight distance : 7 ft
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We are sorry for your loss, DJI Care Refresh does not cover any loss or partial loss aircraft, gimbal or accessories, thanks for your understanding.
It is recommended to contact our support team www.dji.com/support to start a ticket for the data analysis, our team will do their best to figure out what happened and provide the proper resolution, thank you.
2019-12-29
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Beckie
Second Officer
Flight distance : 733494 ft
Canada
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DJI Mindy Posted at 2019-12-29 19:56
We are sorry for your loss, DJI Care Refresh does not cover any loss or partial loss aircraft, gimbal or accessories, thanks for your understanding.
It is recommended to contact our support team www.dji.com/support to start a ticket for the data analysis, our team will do their best to figure out what happened and provide the proper resolution, thank you.

In my experience. I do fly inspire, Mavic pro, phantom and mini also. All of this drones intend to lose altitude if you fly a few feet above water. But not above solid ground.  I experienced over a frozen lake lackey me.
1-1 17:50
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JbJXw6ntYki2
lvl.1
Flight distance : 205889 ft
Canada
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I've tried searching in the lake 3 times now with a wet suit and goggles in the cold water...  Still haven't found it... Soooo dissapointing... At least if I can find it I can get a replacement... I just wish there was a big warning in the box and advertising from DJI that it has problems near water so I could avoid this... Now I ordered an underwater fishing camera with lights to see if I can find it like that... Another $200 dollars. I hope this will work!
1-2 06:33
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Mypinknee
lvl.3
Flight distance : 30010 ft
United Kingdom
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Does anyone have any comments on just how low you can safely fly over water?  Does DJI have any guidance?
1-27 17:30
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Beckie
Second Officer
Flight distance : 733494 ft
Canada
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Mypinknee Posted at 1-27 17:30
Does anyone have any comments on just how low you can safely fly over water?  Does DJI have any guidance?

When it’s frozen . I don’t think you have a problem.  
1-27 17:45
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Dorset_Horn
First Officer
Flight distance : 93379 ft
United Kingdom
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JbJXw6ntYki2 Posted at 1-2 06:33
I've tried searching in the lake 3 times now with a wet suit and goggles in the cold water...  Still haven't found it... Soooo dissapointing... At least if I can find it I can get a replacement... I just wish there was a big warning in the box and advertising from DJI that it has problems near water so I could avoid this... Now I ordered an underwater fishing camera with lights to see if I can find it like that... Another $200 dollars. I hope this will work!

I once used a GPS app on my phone to make sure I was searching in the right place - based on the last known position on the flight log.
This was in a wood though not underwater, so I wish you luck!
1-28 04:44
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_Behemoth_
lvl.1

Poland
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Exactly same thing happened to me yesterday. I was cruising over the lake maybe 3-4 meters above. I hoped to get a nice footage. Suddenly, about 20m away from the shore drone started loosing altitude. There was nothing I could do and... it sank forever
Looks like it's a case when the ground is not solid. Now the only option is to buy a replacement. $300 on Ebay. Be careful folks over the water. I learned my lesson.
4-21 02:41
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djiuser_mMxD54s1BDqz
lvl.1

Canada
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Same thing happened to me just now!
Was flying with 100% Battery, and went above a nice Lake and swamp for about 30metres. Then lost control all of a sudden, start to go south by it’s own. Eventually went out of my eye sight over bushes.
Such a disappointment!
Anybody heard back from their investigation or luckily had it replaced?
5-6 17:09
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Picanoc Jack
Captain
Flight distance : 5934357 ft
Canada
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I'm always on edge when flying over water, I usually fly along the shoreline on the river that flows through my property. Sorry for your loss and hope that eventually that you will find it.
5-8 05:04
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fans49b2ed81
New

United States
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So I had a similar issue... I was flying about 100 feet over a lake last week and my Mavic Mini literally fell out of the air. I do not have the care package and figured I was out of luck. My buddy has 5 of their drones and told me I should reach out... I opened a case and to my surprise, they deemed it an equipment failure and they are sending me a replacement drone and battery, free of charge. I'm impressed and will be purchasing a Mavic Air 2 tomorrow because of how they're backing their product. Great experience.
5-14 15:07
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djiuser_fDVRUzzQ9hMz
lvl.1

United States
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Had the same thing happen to me today! My mini kept losing altitude while flying over a river then it hit a rock because of this and sank into the raging river waters
6-2 19:43
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djiuser_xEK7ZmS6xZok
lvl.1
Flight distance : 25043 ft
Canada
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Same thing happened to me today, the drone was 4 meters above the lake , suddenly , it was out of control and dropped into to the lake! . I recorded the flight by GoPro , I will share it here!
7-1 09:54
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Bob Far
lvl.1
Flight distance : 25043 ft
Canada
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As I said in the previous comment I missed my drone over the lake , I retrieve the log and nothing special in the log, no caution , no warning!
any one has any idea ? I bought protection plan , but I dont have my missed drone on my hand to return to DJI , I just have a video of the drone when it's dropped and the log of flight.




where I missed mt mavic mini

where I missed mt mavic mini
7-1 14:25
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