DJI Tony
Administrator
Offline
|
djiuser_aLk46yKPBvAb Posted at 8-2 12:33
Hey. My camera still great and I just trying to take this think off and pun new one. I have new one already. All videos on YouTube about how to replace the whole camera, but I don't need it. Spend like a week to try to find information about that but still looking. Maybe u can help me. I have mavic mini 2.
Maybe I need spacial tools or a magnet, have no idea(
Hi, thank you for reaching out. We're sorry for the unpleasant experience. In this kind of situation, I'm afraid that you may consider sending the unit in for a proper diagnosis. You can contact our support team to start up a ticket at https://www.dji.com/support. Also, the warranty can be applied depending on the outcome of the damage assessment including the warranty period of your unit. To check the warranty period for each part, you may click this link: https://www.dji.com/service/policy. Thank you for your kind and understanding. |
|