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Problem with my GL300A controller
1260 6 2020-1-13
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Phxbird57
lvl.4
Flight distance : 8679751 ft
United States
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I have not flown my Phantom 3 Pro for a few months. So I pulled it out and was getting a green screen and it would switch to black and then a little video come in and then green again. I was using a Ipad air 2. I switched to a Samsung tablet ( android). It was a little beeter but still green and then black. I have two cotroller, both are GL300A. and both are having the same problem. I tried to check the firmware and came up with and error. on both controller ( very funny). I have used them with my Phantom 4 std. different app and the same problem. I started thinking maybe a problem along the Y2K line. here are some pictures. Picture are from the DJI GO 4 app. check the one with the spark in it and look at the upper left side shows Phantom 3?

20200113_110330a.jpg
20200113_110616a.jpg
20200113_110643a.jpg
2020-1-13
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi. I am sorry for the trouble this has caused. With regards to this concern. May I know are you using the DJI Go on your DJI Phantom 3 Pro? Please use the DJI Go not the DJI Go 4 to isolate the issue. Please keep us posted for further assistance. Thank you.
2020-1-13
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Phxbird57
lvl.4
Flight distance : 8679751 ft
United States
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DJI Paladin Posted at 1-13 14:03
Hi. I am sorry for the trouble this has caused. With regards to this concern. May I know are you using the DJI Go on your DJI Phantom 3 Pro? Please use the DJI Go not the DJI Go 4 to isolate the issue. Please keep us posted for further assistance. Thank you.

hello I guess I should of explained my problem better. I have tried it with both DJI Go 4 and DJI Go apps.
same problemhere is a picture from my Samsung Galaxy S9+ phone with the DJI Go app.
2020-1-13
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solentlife
Captain
Flight distance : 1087530 ft
Czechia
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It is not advised to have both Go4 and GO installed on same tablet / Phone ....

It is like most computer based items - full uninstall of one before the other installed.

If it was me ? - I would uninstall both Go4 and Go ... then install the one you want to use.
2020-1-14
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Phxbird57
lvl.4
Flight distance : 8679751 ft
United States
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solentlife Posted at 1-14 07:18
It is not advised to have both Go4 and GO installed on same tablet / Phone ....

It is like most computer based items - full uninstall of one before the other installed.

ok after Solentlife , said not to have both loaded ( DJI GO 4 and DJI GO). I un installed both rebooted the phone ( Samsung S9+). reinstalled DJI GO app only. login, and this is what I got.
2020-1-14
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Phxbird57
lvl.4
Flight distance : 8679751 ft
United States
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Phxbird57 Posted at 1-14 09:14
ok after Solentlife , said not to have both loaded ( DJI GO 4 and DJI GO). I un installed both rebooted the phone ( Samsung S9+). reinstalled DJI GO app only. login, and this is what I got.
[view_image]

Hello I was hoping that one of the Moderator would of been able to help on this. Is there a way to plug the controller in to the computer and load a older firmware or even reopen the current version?
Thank you
2020-1-15
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Phxbird57
lvl.4
Flight distance : 8679751 ft
United States
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2020-1-16
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