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Dji fly white screen
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djiuser_cE1T0PYtl7HR
lvl.1
Flight distance : 99570 ft
Australia
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I own a dji mini and I have flew it a handful of times.  I had did a drone update about a week ago and haven't took the drone out since. And 2 days ago, as I was taking my drone out, the app (dji fly) opened but just left at the blank screen (as shown in picture).
I own a Samsung s10 plus, reinstalled the app, checked phone update. But still got the blank screen. Need help please
Screenshot_20200113-002834.jpg
1-13 13:56
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DJI Mindy
Administrator
Flight distance : 7 ft
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We apologize for any inconvenience caused. This issue is caused by the incompatibility between the DJI Fly app and the Android 10 operating system run by the Samsung S10+ (Exynos). We have already worked on this issue with Samsung, and have figured out the cause of this issue. It is expected to be solved in late January, appreciate your patience.
1-13 19:23
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DarrylL33
lvl.1
Flight distance : 99570 ft
Australia
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@Mindy Cheers for the quick response. Could you PM/ email me whenever there's any update with the Samsung problem
1-15 18:49
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DJI Mindy
Administrator
Flight distance : 7 ft
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DarrylL33 Posted at 1-15 18:49
@Mindy Cheers for the quick response. Could you PM/ email me whenever there's any update with the Samsung problem

Hi there, the DJI Fly app V 1.0.6 has been solved the issue, please download it from https://www.dji.com/downloads/djiapp/dji-fly. Thanks.
1-15 19:50
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DarrylL33
lvl.1
Flight distance : 99570 ft
Australia
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Hey Mindy,

Everythings seems to be working fine now. Thanks for the helps.
1-15 20:54
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