I recently found this problem on the Osmo Mobile 2 after using it for the last 6 months without any issues.

1

I checked the bluetooth setting and it showed connected, but still wouldnt connect!

After looking up Google and DJI for a solution I found nothing that helped!

Just a whole lot of other fustrated people like me.

Keen to solve the issue if went to Settings on my IphoneX and scrolled down to my DJI GO app and saw this!

2

Yeap!! the Bluetooth is switch off

I quickly activated it or turn it on

3

and switched back over to DJI GO app

and it connected!!!!##@@!

4

Problem solved! Hope this helps

5

Hi, thank you for reaching out and I'm sorry that I was unable to help you with regards to your problem. However, we're glad that you already isolate this issue. Please note that you must allow or enable the Bluetooth under the DJI Go application settings for you to connect both devices. Please don't hesitate to reach us if you have other inquiries or concerns. Thank you for your support!