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Can't bind DJI Resfresh Plus Codes
39 1 1-16 08:52
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Tim H

United States

We purchased 12 Mavic 2 Pro aircraft and the Care Refresh Plus from a vendor. They have supplied the 12 activation codes, but we get the following error when trying to bind them to an aircraft: A DJI Care Refresh purchase history was not found for your product.

The serial number for the aircraft I used is 163CGBTR0A61F7.

Please help! We're afraid to turn them on and start activating and updating firmware until the Care Refresh is activated to avoid the 48 hour issue.
1-16 08:52
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DJI Gamora
Super Moderator


Hi, thank you for bringing this query to us and we're deeply sorry for the inconvenience caused. I will be sending you a PM, kindly please check your inbox. Thank you!
1-16 13:43
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