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SC Not logging flights
808 10 2020-1-16
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jcdonelson
lvl.3
Flight distance : 5030636 ft
United States
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Flights are just not logged anymore.
- I reformatted the SD card.
- Deleted all synced records and re-synced.
Any ideas what I am missing?
2020-1-16
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DJI Gamora
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Hi, thank you for reaching out and we do apologize for the inconvenience. Can you please try to update the firmware of your DJI Smart Controller to the latest version to see if the problem persists? Please keep us posted. Thank you!
2020-1-16
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Indio
Captain
Flight distance : 303373 ft
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Austria
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DJI Gamora Posted at 1-16 10:57
Hi, thank you for reaching out and we do apologize for the inconvenience. Can you please try to update the firmware of your DJI Smart Controller to the latest version to see if the problem persists? Please keep us posted. Thank you!

the update to 0.650 causes the problem !!!!

https://forum.dji.com/forum.php? ... D568%26typeid%3D568


2020-1-16
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raven swe
Captain
Flight distance : 517936 ft
Sweden
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new kernel update on Monday, 4.4.83, I believe it is now from memory  some say its fixed the log problem.

Not MY PIC TAKEN FROM ANOTHER POST ON HERE

kernal

kernal
2020-1-16
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jcdonelson
lvl.3
Flight distance : 5030636 ft
United States
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-My firmware was updated. So I reapplied with dji Assistant
-DJI Go App is 4.3.028 .  Is this correct?



2020-1-16
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JohnDG
Captain
Flight distance : 1097270 ft
Belgium
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jcdonelson Posted at 1-16 13:15
-My firmware was updated. So I reapplied with dji Assistant
-DJI Go App is 4.3.028 .  Is this correct?

Go app is not changed (as far as I now). Still 4.3.028.

But the Kernel version was updated to 4.4.83 in the 13/01/2020 version. However, version number of the firmware is still the same.

For those who have the "logs" problem -> "refresh" the same firmware and get the version of last monday 13th of january.
2020-1-16
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jcdonelson
lvl.3
Flight distance : 5030636 ft
United States
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I did just that - used assistant to reapply and it seems to be logging again.
If they keep the version number the same, how am I supposed to know to reapply.?
Check for updates will think you are upto date. I had gone into assistant before and it said upto date.
DJI Gamora - Thank you for checking in, but please tell you peeps to always bump the version.
  
2020-1-17
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TTP
lvl.4
Flight distance : 3002054 ft
Sweden
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Flight data is now updated from Internal memory instead of from the SC card, advantage that the update goes much faster.

Unfortunately, it was acquired to retrieve data from the wrong folder, now rectified, so everything works as it should.
2020-1-17
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DJI Gamora
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Indio Posted at 1-16 11:14
the update to 0.650 causes the problem !!!!

https://forum.dji.com/forum.php?mod=viewthread&tid=206621&extra=page%3D1%26filter%3Dtypeid%26typeid%3D568%26typeid%3D568

Hi, thank you for your response. Can you please clarify if you still receive the same issue? Thank you!
2020-1-17
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Indio
Captain
Flight distance : 303373 ft
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Austria
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DJI Gamora Posted at 1-17 13:14
Hi, thank you for your response. Can you please clarify if you still receive the same issue? Thank you!

with the latest version of .0650 the flylog problem has gone

but i have a new one

every restart the DJI pilot app has gone :- (
2020-1-18
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DJI Gamora
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Indio Posted at 1-18 12:56
with the latest version of .0650 the flylog problem has gone

but i have a new one

Can you please send us an error message or a short video showing the issue about the pilot app? Thank you for your patience and understanding and again sorry for the trouble.
2020-1-19
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