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Help, phantom 4 pro v2 failed to fly
605 2 2020-1-17
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creativesele
lvl.1

Nigeria
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Hi, while flying the phantom 4 prov 2 it crashed against a rooftop and fell, it wasn't a huge one.
But it won't fly, it won't calibrate, it doesn't see the memory card and it doesn't show the battery information.

I will upload some images of some errors i am currently facing.

Thank you



Screenshot_2020-01-17-13-46-07.jpg
Screenshot_2020-01-17-13-46-19.jpg
Screenshot_2020-01-17-13-46-26.jpg
Screenshot_2020-01-17-13-48-13.jpg
Screenshot_2020-01-17-13-48-38.jpg
2020-1-17
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DJI Stephen
DJI team
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Hello and good day creativeseleL. I am sorry to read and to know what happened to your DJI Phantom 4 Pro V2. Since there was a crash that happened. I would highly recommend to contact our DJI support team at https://www.dji.com/support?site=brandsite&from=nav for us to be able to assist you further with regards to this issue.  We have the team who would do their best to fix the said issue and then the corresponding resolution would be provided. Again I am sorry for the trouble and thank for your support.
2020-1-17
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rwynant V1
lvl.4
Flight distance : 4842277 ft
  • >>>
United States
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On the M2Pro,  if you fire up everything,  and the front leg lights are solid RED,  that shows a CRITICAL ERROR

Send it in.
2020-1-17
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