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OSMO Action and iMac
1358 6 1-17 05:38
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videopixelsgma
lvl.2
South Africa
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So been having quite a few issues since I got my OSMO Action.

This one related to camera not being detected on my iMac. I know Apple is very specific with the USB power inputes etc so suspect the power coming from the Action is not correct.

Does anyone know of a way to resolve this - I don't want to keep pulling out the micro SD card.

Thanks
1-17 05:38
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Indio
First Officer
Flight distance : 56322 ft
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Austria
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it is not intended to access the SD card via the USB-C
1-17 06:55
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DJI Stephen
Super Moderator

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Hello and good day videopixelsgma. I am sorry for the trouble and thank you for reaching out. With regards to this matter it is best to remove the SD card on your DJI Osmo Action and use a SD Card reader for you to be able to transfer the photos and videos you have captured and filmed. This process will be faster and reliable as well. Thank you.
1-17 08:31
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ff22
Captain
United States
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I don't know Apple - many Windows machines have more than one usb port and they actually can vary in power and/or speed.  So I swap around occasionally.  Also, try another cable or two or three.  Also, when I plug in my Action, there's a prompt on the back/main screen, something to the effect: "Tap to accept connection to computer."

I'm with you, pulling out those tiny cards and fumbling with them is the last way I want to deal with transferring files.

good luck
1-17 08:49
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Indio
First Officer
Flight distance : 56322 ft
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Austria
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ok, use a different cable and it works on my macbookpro 2017

so videopixelsgma > change the cable
1-17 13:16
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videopixelsgma
lvl.2
South Africa
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Indio Posted at 1-17 13:16
ok, use a different cable and it works on my macbookpro 2017

so videopixelsgma > change the cable

Thank you very much I will give it a go.
1-20 06:39
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Satureyes
Second Officer
Flight distance : 281030 ft
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United Kingdom
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Works for me. I plug it in, turn on the camera - and there's an option for connecting to computer that appears on the screen of the Osmo.
1-27 11:32
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