Please select Into the mobile phone version | Continue to access the computer ver.
Please add my Mavic to my Profile (5th time asking in 4 months)
453 0 2020-1-19
Uploading and Loding Picture ...(0/1)
o(^-^)o
jacques_eloff
lvl.4
Flight distance : 2474974 ft
  • >>>
United Kingdom
Offline

Hi
My Mavic 2 Pro which I purchased in May 2019 is still not showing in my in my profile. I have raised this 5 times over the last 4 months ago, for example:

https://forum.dji.com/forum.php?mod=viewthread&tid=203776#pid2025016
https://forum.dji.com/thread-203776-1-1.html
https://forum.dji.com/forum.php?mod=viewthread&tid=198937

@DJI Stephen was looking into this but I have not heard back from him. He asked me to send him a PM with my details, which I did but he has still not responded despit repeated PMs. I appreciate the moderators/staff are all busy but this has been going on for a long time now. I am hoping someone can resolve this soon.

To confirm, I purchased the Mavic 2 Pro brand new. Serial number is as follows:
163DG2T
001VPYQ


I registered it with my account jacques.eloff@gmail.com which is the same account as all my other DJI hardware.

I have also attached an image of the serial etc.

Please can someone sort this out for me?

Thanks,
Jacques

mavic.jpg
2020-1-19
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules