Cannot see or download photos on the App
625 1 2020-1-20
Uploading and Loding Picture ...(0/1)
o(^-^)o
Rlugogzm
New
Flight distance : 180499 ft
Puerto Rico
Offline

Hi.
I cannot see or download photos on the DJI Fly app when using the editor. I can see and download the videos. The only way is by removing the memory card from the drone and transfering them to my device using a dongle. Can this be fixed? Anybody with this problem on the Fly App?

Thnks
2020-1-20
Use props
DJI Paladin
Administrator
Flight distance : 318 ft

Offline

Hi. I am sorry for the trouble this has caused. For the said concern. May I know what is the model of the mobile device used when you have encountered this issue. Please back up your DJI Fly files and uninstall then reinstall the said application. Kindly please try a different compatible mobile device to isolate the issue. Please keep us posted for further assistance. Thank you.
2020-1-21
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules