contact details - mini - blade/arm issue
774 6 2020-1-22
Uploading and Loding Picture ...(0/1)
o(^-^)o
jonyfoz
lvl.3
Flight distance : 205663 ft
United Kingdom
Offline

Hello dji,

Please could you supply me with contact details with regards to an issue I have noticed on my mavic mini.

I have dji after sales care.

I can send photos if needed.

thanks in advance jonyfoz
2020-1-22
Use props
DJI Diana
Administrator
Flight distance : 2408 ft

Online

Hi, thanks for contacting DJI Forum. Could you DM us with more details of the issues you encountered for better assistance? We're here to help. Thank you.
2020-1-22
Use props
jonyfoz
lvl.3
Flight distance : 205663 ft
United Kingdom
Offline

DJI Diana Posted at 1-22 10:24
Hi, thanks for contacting DJI Forum. Could you DM us with more details of the issues you encountered for better assistance? We're here to help. Thank you.

Hi Diana,

Thanks for your reply.

Basically after inspection of my mini today, I have noticed that one of the Front Left Props is slightly damaged in two different places along the straight and the tip of the prop.

It looks as though it has been catching on the main body of the mini, because there are also marks/scuffs on the main body of the drone on the front left hand side.

The mini has not been involved in any crashes/bumps or hard landings.

I have inspected my mini after reading posts on here about other mini's with this issue.

please find photos attached.
2020-1-22
Use props
jonyfoz
lvl.3
Flight distance : 205663 ft
United Kingdom
Offline

2020-1-22
Use props
DJI Diana
Administrator
Flight distance : 2408 ft

Online

jonyfoz Posted at 1-22 11:21
Hi Diana,

Thanks for your reply.

Sorry about that. In this case, it is recommended to send in the Mavic Mini for further diagnosis and repair service, please contact our support team www.dji.com/support to start a ticket. If you have encountered any difficulties during the repair, please let me know with the case no. I'm glad to help. Thank you!
2020-1-22
Use props
SupBro
Second Officer
Flight distance : 1454193 ft
  • >>>
United States
Offline

UNITED KINGDOM

+44 2076603037

Mon-Fri 9:00AM - 6:00PM (GMT+0)
2020-1-23
Use props
jonyfoz
lvl.3
Flight distance : 205663 ft
United Kingdom
Offline

SupBro Posted at 1-23 07:35
UNITED KINGDOM

+44 2076603037

?
2020-1-23
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules