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272 9 1-23 12:37
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JMR58
Captain
Flight distance : 591837 ft
Belgium
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My first important assignment after the last Crystalsky update, on 10 different locations with Mavic zoom was a bad experience!
Lost connection with frozen screen most of the time, had to switch to iPhone to finish some missions, others i will have to restart...
I never had so much lost connections before this update!
Dji are you working on this???
1-23 12:37
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Hi. I am sorry for the trouble this has caused. With regards to this concern. If possible please try to back up your files then do a factory reset the DJI Crystal Sky. once the reset is done, please try installing the firmware from this link using an empty SD card. Please keep us posted for further assistance. Again, I am sorry for the trouble and thank you for your understanding.
1-24 11:10
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JMR58
Captain
Flight distance : 591837 ft
Belgium
Offline

DJI Paladin Posted at 1-24 11:10
Hi. I am sorry for the trouble this has caused. With regards to this concern. If possible please try to back up your files then do a factory reset the DJI Crystal Sky. once the reset is done, please try installing the firmware from this link using an empty SD card. Please keep us posted for further assistance. Again, I am sorry for the trouble and thank you for your understanding.

Thanks for the help, I will do the clean install, and keep you informed.
1-24 14:33
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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JMR58 Posted at 1-24 14:33
Thanks for the help, I will do the clean install, and keep you informed.

You are more then welcome. Please keep us posted. Thank you.
1-24 16:50
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stefgo
Second Officer
Flight distance : 3579813 ft
France
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I have the same issue ! Since I updated Crystalsky, I loose connection each 15 sec ! impossible to work. I tried to link again the drone and the command.  It seem to work fine but I need to test it  again...
1-25 12:21
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JMR58
Captain
Flight distance : 591837 ft
Belgium
Offline

I did the factory reset and the CS restarted with the latest firmware V3.0.2.0 and DJI GO 4.3.16.
I was able to reinstall Amazon Appstore, APKPure, Litchi, my newspaper app, and some more.
There were no updates after the clean install except for Geofence No FlyZones for the app only.
Couldn' t make flight test yet.
1-25 14:10
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Archangel3356
Second Officer
Flight distance : 4655896 ft
United States
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JMR58 Posted at 1-25 14:10
I did the factory reset and the CS restarted with the latest firmware V3.0.2.0 and DJI GO 4.3.16.
I was able to reinstall Amazon Appstore, APKPure, Litchi, my newspaper app, and some more.
There were no updates after the clean install except for Geofence No FlyZones for the app only.

Patiently awaiting for your results of this. Appreciate your posting. Thank you
1-25 15:38
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JMR58
Captain
Flight distance : 591837 ft
Belgium
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Archangel3356 Posted at 1-25 15:38
Patiently awaiting for your results of this. Appreciate your posting. Thank you

keep you informed right here
1-26 10:50
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Archangel3356
Second Officer
Flight distance : 4655896 ft
United States
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JMR58 Posted at 1-26 10:50
keep you informed right here

Awesome.
1-26 11:52
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stefgo
Second Officer
Flight distance : 3579813 ft
France
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The same issue is coming back again. I don't know how to fix the problem. I still have lost connections in flight !
2-20 10:02
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