DJI Stephen
DJI team
Offline
|
Hello and good day Teleopsis. I am sorry to read and to know that you are having issues with your DJI Phantom 3 Advanced. Have you tried using a different mobile device to see if the issue will still persist? Upon checking the mobile device ( iPhone XR ) on the recommended mobile device list for the DJI Phantom 3 Advanced and with the DJI Go application. I am sorry to say that the said mobile device is not yet recommended for the said drone and with the said application. There is a possibility that the iPhone XR will be able to work on the DJI Phantom 3 Advanced and with the DJI Go application. But however, since it's not yet optimized with the said drone and with the said application we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Go application while using it on the said drone. For reference I will post the list of recommended mobile devices for the DJI Phantom 3 Advanced. Thank you.
|
|