Osmo Pocket Jitters when pointing upwards. Send in for repair?
642 1 2020-1-26
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EndlessSearch
lvl.1
United States
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Hello!  My Osmo Pocket jitters when pointing upwards (If it's pointing level or down it does not have this issue).  I've ruled out all possible outside factors: Osmo placed on a level surface, calibrated the gimbal multiple times, updated the firmware, etc.  Please let me know if any of you have had this issue and what I can do to resolve it.  Thanks!
Video for helping diagnosis:



2020-1-26
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DJI Stephen
DJI team
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Hello and good day EndlessSearch. I am sorry to know that you are having issues with your DJI Osmo Pocket. After watching this video you have posted and said that you have done some troubleshooting steps like calibrate the said gimbal but still the issue persists. I would recommend to contact our DJI support team for further assistance at https://www.dji.com/support?site=brandsite&from=nav . We have a team who would do their best to find out the reason of the said issue and then the corresponding resolution would be provided. Thank you.
2020-1-26
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