Hi I have the same problem. The screw hole in my gimbal is cross  threaded. The screw will not tighten and as a result the roll axis is  not stable. It looks similar to the photo another user has posted as shown below. I need this urgently repaired as i have a client to deliver to.  

Hi, sorry to know about this. Kindly contact our product support Welcome to DJI Support in creating a case the soonest possible time. We're here to help. Thank you.

I have the same problem. How did they repair this ?

Susan McMurrain Posted at 11-1 14:09
I have the same problem. How did they repair this ?

Hi Susan, sorry to know about this. Kindly contact our product support Welcome to DJI Support in creating a case the soonest possible time. We're here to help. Thank you.