Hello and good day Mpduett. Thank you for reaching out and for the inquiry. For as long as you used the email account you have used to active the DJI Mavic Mini on your DJI Forum Account the icon of the DJI drone you have purchased should show on your DJI Forum account page. Can you please try to log out and log in back to your DJI Forum account and see if the icon will show. Thank you.
Thank you for the additional information you have shared Mpduett. If this DJI drone is a used and has already been activated before by the previous owner. We are sorry that the activation information of DJI drone can not be changed. Thank you.