what is wrong??
788 2 2020-2-3
Uploading and Loding Picture ...(0/1)
o(^-^)o
Haakon_E
New
Norway
Offline

So here I am trying to use my drone after it been used traveling Australia and the gimbal doesn't work. I think the camera's gimbal mount is broken... the camera is shaking really bad and it's making an unpleasant sound.
have a look.


https://www.youtube.com/watch?v=DxAV5D4jnGU&feature=youtu.be
2020-2-3
Use props
DJI Stephen
DJI team
Offline

Hello and good day Haakon_E. I am sorry for the trouble this has caused and thank you for reaching out. After watching the footage you have posted. May I know if the DJI Mavic Pro had a hard landing or a crash before this issue and error message occure? In addition can you please try to refresh the firmware and calibrate the gimbal of the said drone and see if the issue will still persist. Please keep us posted for further assistance. Thank you.
2020-2-3
Use props
Haakon_E
New
Norway
Offline

hello Stephen. The drone has never had a crash or a hard landing. ill try and refresh the firmware and calibrate it today or tomorrow! ill keep you posted.
2020-2-8
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules