Go app only shoots 720p video
584 1 2020-2-4
Uploading and Loding Picture ...(0/1)
o(^-^)o
dapostol
New

Greece
Offline

My phone |(Motorola E4 plus) supports shooting video in 1080p. In the DJI Go app the only resolution that appears is 720p. Any suggestions would be appreciated.

2020-2-4
Use props
DJI Stephen
DJI team
Offline

Hello and good day dapostol. I am sorry for the trouble and thank you for reaching out. Have you tried using a different mobile device to see if the issue will still persist? Upon checking the mobile device ( Motorola E4 plus ) on the recommended mobile device list for the DJI Osmo Mobile 2 and with the DJI Go application. I am sorry to say that the said mobile device is not yet recommended for the said gimbal and with the said application. There is a possibility that the Motorola E4 plus will be able to work on the DJI Osmo Mobile 2 and with the DJI Go application. But however, since it's not yet optimized with the said gimbal and with the said application we cannot guaranteed if it will work all the time and if it will be able to run all the functions of the DJI Go application while using it on the said gimbal. For reference, I will post the list of recommended mobile devices for the DJI Osmo Mobile 2. Thank you.


2020-2-4
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules