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djiuser_AFTylEBEj8aI
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Canada
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Hello, when I ordered my mavic mini fly more it said it would take 5-7 business days to ship after processing payment. I would like an update as to when I can expect it to be shipped?Payment processed on January 29. Thank you.Order Number:0010800420249

2020-2-7
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DJI Mindy
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Hi there, upon checking your order number, it is estimated to be shipped in 10-15 business days after the payment confirmation, which would be in the middle of February, appreciate your patience and understanding.
2020-2-7
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djiuser_KYWtDKu33mqy
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Canada
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did it get shipped yet? It's so frustrating that they need 10-15 business days to process the order!
2020-2-9
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DJI Mindy
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djiuser_KYWtDKu33mqy Posted at 2-9 18:23
did it get shipped yet? It's so frustrating that they need 10-15 business days to process the order!

Hi, we are sorry for any inconvenience caused. May I know if you encounter any trouble? Please feel free to let me know, I am here to help.
2020-2-9
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djiuser_AFTylEBEj8aI
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Canada
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djiuser_KYWtDKu33mqy Posted at 2-9 18:23
did it get shipped yet? It's so frustrating that they need 10-15 business days to process the order!

No, it has not been shipped yet. I swear mine said 5-7 days and now it says 10-15. I'm just hoping that it will actually be shipped in 10-15.
2020-2-9
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Gisele Costa
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France
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Bonjour  j'ai passé  une commande le 3 février pour l'achat d'un osmos pocket et du refrest payé par .... dont voici  le no de transaction 6PY72420LC078943N
Quand puis je espérer la livraison c'était écrit 5 jours ouvrés
Merci
Mme DJUIKOM Vasconcelos
2020-2-11
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DJI Mindy
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djiuser_AFTylEBEj8aI Posted at 2-9 20:42
No, it has not been shipped yet. I swear mine said 5-7 days and now it says 10-15. I'm just hoping that it will actually be shipped in 10-15.

While what we can see in the system is 10-15 business days shipping date after the payment confirmation, thanks for your patience.
2020-2-11
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DJI Mindy
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Gisele Costa Posted at 2-11 01:42
Bonjour  j'ai passé  une commande le 3 février pour l'achat d'un osmos pocket et du refrest payé par .... dont voici  le no de transaction 6PY72420LC078943N
Quand puis je espérer la livraison c'était écrit 5 jours ouvrés
Merci

This is not the order number from our online store and we  cannot search it, may we verify where did you place the order?
2020-2-11
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Gisele Costa
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France
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Dji Europe bv
2020-2-12
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Gisele Costa
New

France
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No facture f6378c2028ac0138bc7e12ae9608b6c2
2020-2-12
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Gisele Costa
New

France
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Gisele Costa Posted at 2-12 03:01
No facture f6378c2028ac0138bc7e12ae9608b6c2

Je n'ai pas vu la réponse
2020-2-13
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DJI Mindy
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Gisele Costa Posted at 2-13 01:04
Je n'ai pas vu la réponse

Sorry for the late reaponse, while upon checking the order information, it has started shipping on 4th, Feb, the address was updated during this process and then you were not available to sign when UPS attempted delivery, currently, the package remains at the UPS Access Poin location. Were you contacted by UPS before? ups.png
2020-2-14
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djiuser_AFTylEBEj8aI
lvl.1

Canada
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Hello, I am still waiting. Today it has been 15 business days since payment was processed. How much longer should I expect to wait?
2020-2-19
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DJI Mindy
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djiuser_AFTylEBEj8aI Posted at 2-19 17:24
Hello, I am still waiting. Today it has been 15 business days since payment was processed. How much longer should I expect to wait?

Upon checking your order, it has started shipping, the tracking number should have been sent to you, hope you will receive it soon.
2020-2-19
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