DJI Stephen
DJI team
Offline
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Hello and good day. I am sorry to know what is happening to your DJI Spark and thank you for reaching out. With regards to the Gimbal Gyroscope Error. Please try to check the application version and upgrade the aircraft firmware to the latest version then please try to restart the application, and replace with other mobile devices to check whether the same error prompt appears. After this process please check whether the gimbal self-check can be performed normally and try to restart the aircraft several times. After multiple attempts, if the issue persists, I would recommend you contact our DJI support team to start up a ticket for the said drone at https://www.dji.com/support?site=brandsite&from=nav and please send in the aircraft for additional analysis and repair. Thank for your understanding and for your support. |
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